Missing Persons & Juvenile Records Specialist

City-of-SAN-Antoni; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

City of San Antonio is seeking a Juvenile Records Clerk to process juvenile offenders, handle missing person reports, and update NCIC/TCIC databases. You will provide basic police forms to the public and support data entry in a office setting.

The role requires attention to detail, ability to handle sensitive information, and familiarity with state CJIS requirements. Evening shifts on C-Shift, with weekend requirements, may apply.

Qualifications

• High School Diploma or GED required.
• Two years' experience with youth in education or justice settings.
• Valid Texas driver license (Class C).
• TCIC/NCIC certification within one year of employment.
• Pass CJIS background check with strict criteria.

Responsibilities

• Photographs and fingerprints juveniles processed and entered into database.
• Notifies guardians regarding juvenile offender status and/or located runaways.
• Notifies schools and sends letters regarding juvenile detention status.
• Takes missing person reports and enters information into NCIC/TCIC; follows up as needed.
• Creates missing person flyers for distribution to internal and external entities.
• Researches police reports and databases; formulates monthly activity reports.
• Maintains expunction of juvenile records as required by law.
• Answers multi-line phone system; provides information and forms to the public.

Skills

TCIC/NCIC knowledge

Data entry accuracy

Customer service

Communication skills

Office software proficiency

Education

High School Diploma or GED

Bachelor's Degree in Criminal Justice (preferred)

Tools

TCIC/NCIC system knowledge

Job description

City of San Antonio is seeking a Juvenile Records Clerk to process juvenile offenders, handle missing person reports, and update NCIC/TCIC databases. You will provide basic police forms to the public and support data entry in a office setting.

The role requires attention to detail, ability to handle sensitive information, and familiarity with state CJIS requirements. Evening shifts on C-Shift, with weekend requirements, may apply.