MIS Specialist — Data, Reporting & System Support

Open Bank; Santa Monica (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability

FSA

401(k) Plan

PTO

EAP

Company Lunch

Job summary

Open Bank is seeking an MIS Specialist to join the MIS team in Los Angeles. The role focuses on designing data collection and retrieval methods and improving MIS processes to enhance efficiency.

Responsibilities include gathering end-user requirements, providing technical support, generating reports, and training staff on new applications. A bachelor's degree is preferred but not required.

Open Bank offers competitive benefits and a team-focused culture committed to innovation.

Qualifications

• Bachelor’s degree in MIS or Computer Information or related field or equivalent experience preferred, but not required.
• Strong written and verbal communication skills; professional image when communicating.
• Accurate typing/keyboard skills; basic computer skills including word processing, spreadsheet software and e-mail.
• Ability to retain a broad knowledge of tasks performed in the IT functions.

Responsibilities

• Identify end user requirements by establishing rapport with end users and others who understand service needs.
• Provide customer support for system functional, operational, and technical issues.
• Develop MIS process improvements for increased efficiency.
• Maintain and support MIS activities.
• Coordinate with cross-functional teams to resolve complex problems and issues.
• Provide technical support to ensure hardware and software systems are functional.
• Manage security administration activities for systems.
• Create and generate reports in a timely and accurate manner.
• Conduct system training to appropriate staff on a regular basis.
• Manage system maintenance and security activities.
• Train users in new applications and upgrades.

Skills

Communication skills

Typing/Keyboarding

Basic computer skills

IT knowledge

Education

Bachelor’s degree in MIS/Computer Information

Tools

Word processing

Spreadsheet software

Email clients

Job description

Open Bank is seeking an MIS Specialist to join the MIS team in Los Angeles. The role focuses on designing data collection and retrieval methods and improving MIS processes to enhance efficiency.

Responsibilities include gathering end-user requirements, providing technical support, generating reports, and training staff on new applications. A bachelor's degree is preferred but not required.

Open Bank offers competitive benefits and a team-focused culture committed to innovation.