Mint Valley Golf Operations Inside/Outside Guest Services

City of Longview, WA; Longview (WA); On-site; USD 22,000 - 25,000; Part time

Job summary

City of Longview, WA is hiring part-time Guest Services staff at Mint Valley Municipal Golf Course to assist daily golf operations, manage play, handle fees, assist with merchandise, and ensure an exceptional experience for our guests.

Ideal candidates bring cash handling or retail experience, basic first aid/CPR, and food handling knowledge or certification within 90 days; must be 18+ and able to work outdoors in all weather. Pre-employment background check required.

Qualifications

• Experience in guest service or front-desk roles preferred.
• Cash handling experience and basic math accuracy.
• Willingness to obtain First Aid/CPR and Food Handler certification within stated timelines.

Responsibilities

• Ensure guest check-in and collect fees.
• Assist golfers with play schedules, course rules, and conditions.
• Prepare and service golf carts, merchandise display, and inventory.
• Assist in promotions, sales, and driving range operations.
• Provide first aid support for minor incidents and maintain course cleanliness.

Skills

Guest service

Cash handling

First aid

Food handling

Retail experience

English communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

These positions are employed as part-time during the year with the City of Longview at Mint Valley Golf Course. This recruitment will stay open until all positions have been filled.

Recruitment Information

This recruitment will be open until filled and applications will be reviewed as they come in.

Position Overview

Guest Services will assist with the daily golf operations at Mint Valley Municipal Golf Course including managing and tracking play, protecting and controlling assets, and providing other services to ensure an exceptional golf experience for our clientele.

A pre-employment background check will be conducted.

Essential Job Duties and Responsibilities

• Ensures guest check-in and collects fees.
• Advises golfers of schedules of play and waiting times, course conditions, and course rules.
• Prepares golf carts for use; cleans, services, and positions carts after each round.
• Assists with merchandise and inventory, displays, control, promotion, and sales of merchandise.
• Keep current and informed of promotions and all club activities and services.
• Collect and wash golf balls for the driving range.
• Operate City equipment to collect golf balls from the driving range.
• Assists with accounting for fees collected and with keeping clerical records.
• Assists in tournaments and special events.
• Assists with first aid for minor accidents.
• May perform routine custodial and labor work to maintain neat and orderly golf course and building conditions.
• Performs miscellaneous, minor maintenance and labor tasks on the golf course under all weather conditions.
• Ensures that patrons have a safe and enjoyable golf experience.
• Take food orders, prepare and cook food.
• Perform inventory count of supplies and equipment and report to the manager.
• Perform cleaning duties daily of the food service process and preparation areas, ensuring compliance with standard, health and sanitary requirements.
• Assists the Golf Recreation Specialist and Golf Operations Manager as needed.
• Performs other duties as required.

• Prior golf course, golfing, food handling, and/or retail experience preferred.
• 1 year cash handling, accounting, and auditing experience is preferred.
• First Aid/CPR Certification or obtain within ninety (90) calendar days or as scheduled.
• Food Handlers Card or obtain within ninety (90) calendar days or as scheduled.
• Must be at least 18 years of age.
• Mandatory Alcohol Servers Training or obtain within sixty (60) calendar days or as scheduled.
• Clear pre-employment background check.

Required Knowledge and Ability

• Knowledge of golf play, rules and etiquette conducive to acceptable play.
• Knowledge of proper golf course conditions.
• Knowledge of the methods and techniques for cashiering.
• Working knowledge of first aide for minor accidents.
• Ability to enforce rules and regulations firmly and professionally.
• Ability to follow directives in an effective and timely manner.
• Ability to perform custodial and laboring functions.
• Safe work practices.
• Communicate effectively both written and verbal in English.
• Deal courteously and tactfully with the public and other city employees.
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.