Golf Shop Attendant

City-of-Apple-Valley,-Mn; Apple Valley (MN); On-site; USD 18,000 - 23,000; Part time

Job summary

The Golf Shop Attendant at City of Apple Valley is responsible for assisting with reservations, sales, and daily golf shop operations, while delivering exceptional customer service.

You will support leagues, tournaments, and course operations, supervise in the manager's absence, open/close the clubhouse, and ensure accurate cash handling and records.

This position requires flexibility, basic math skills, MS Office/POS knowledge, and a professional, team-oriented approach.

Qualifications

• 1 year experience in a service-related field.
• Must be at least 18 years old by start of position.
• MS Office, POS software, GHIN handicapping knowledge.
• Strong customer service skills and ability to promote the golf course.
• Basic math skills and attention to detail.
• Ability to multitask.

Responsibilities

• Assist with reservations, merchandise, scheduling, and sales.
• Check-in and payment processing; resolve issues as needed.
• Supervise golf leagues and events.
• Oversee daily operations in absence of managers.
• Open/close clubhouse; manage register and deposits.
• Promote professional, customer-service oriented atmosphere.
• Support tournament operations as directed.
• Administer city policies at golf course.
• Provide communication to management about operations.

Skills

Customer service

MS Office

POS software

GHIN handicapping

Multi tasking

Attention to detail

Education

Associate degree in business

Bachelor’s degree in recreation

Job description

The Golf Shop Attendant is responsible for assisting the Golf Course Clubhouse Coordinator and Manager by actively participating in the administration of the golf facility, including, but not limited to assisting with golf leagues, tournament operations, merchandise sales, outside service operations, golf cart fleet maintenance, driving range operations, marshaling, starting players, building and general course maintenance. Provide exceptional customer service throughout all tasks. Thorough understanding of golf shop operations and policies is a must.

• Lead by example.
• Provides customer's assistance with reservations, merchandise, program scheduling, and all golf course sales: assists customers with check-in and payment and resolves customer issues as necessary.
• Assist in Supervision of all golf leagues, including P.M. Men's League, A.M. women's league, corporate leagues, PM Ladies League and Men's Club events.
• Oversees daily golf operations in absence of Golf Course Clubhouse Coordinator and Golf Course Manager.
• Ensures regular communication to management staff and co-workers regarding relevant golf course operations and staffing issues.
• Assists with tournament operations as directed by golf course management staff.
• Administers golf course and City policies as directed by golf course management staff.
• Opens and Closes clubhouse on daily basis, including closing/counting register and bank deposit's
• Actively promotes a professional and customer-service oriented atmosphere among all golf course employees.
• Lead by example.
• Performs other duties as may be assigned by the City.

• 1 year experience in a service-related field.
• Must be at least 18 years of age or older by start of position.
• Working knowledge of MS Office software, POS software and GHIN handicapping system.
• Ability to provide excellent customer service relations and positively promote and represent the golf course and the City of Apple Valley.
• Basic math skills with a keen attention to detail
• Ability to multi task.

Preferred Qualifications:

• One year of experience in sales.
• Associate or bachelor's degree in business, recreation, or related field.
• Supervisory work experience.

Variable Hour position. Rate of pay dependent on qualifications.

Schedule:

8 - 40 hours per week. Must be flexible.

Open 7 days a week, 5:30 a.m. - 11:00 p.m.

Offer of employment is contingent upon successful completion of a background investigation.

Accepting applications until positions are filled.