Mining Technical Services Lead - Blasting & Digital Solutions

Orica; Homer (GA); On-site; USD 103,000 - 130,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Health Savings Account

Flexible Spending Accounts

401(k) + Company Match

Maternity Leave

Bonding Leave

Job summary

Orica USA Inc. is seeking a Lead - Technical Services to direct technical service delivery across customer portfolios and territories, ensuring measurable value through optimized operations and technology deployment.

This role establishes technical standards, mentors teams, drives adoption of advanced blasting solutions including WebGen wireless technology and digital platforms, and translates customer requirements into differentiated service offerings that strengthen competitive positioning and

Qualifications

• Minimum 7 years experience post professional qualification.
• Proven ability to lead a team, including building a collaborative approach in the development of the direction and operations of the workstream.
• Proven influencer, able to manage processes across multiple stakeholder groups.
• Experience in implementing process improvement initiatives would be desirable.
• Demonstrated skills associated with building strong vendor &/or customer relationships
• Financial acumen & budgeting experience.
• Strong communication skills for team leadership and customer interactions
• Technical aptitude for learning new technologies including drone piloting (will support for obtaining licensing)

Responsibilities

• Adhere to Orica Safe Operating Procedures and demonstrate leadership in Safety, Health, Environment and Security (SHES) issues through regular engagement with Orica SHES and regulatory authorities as required
• Audit the competency of Technical Services (TS) and Operations personnel to ensure compliance with Group Standards
• Lead teams to deliver technical projects that provide measurable value to customers
• Responsible for leading and reviewing incident investigations
• Work closely with key potential clients to identify and create opportunities for Orica, focusing on differentiated products and service applications by leveraging knowledge of Orica’s technology and a broad understanding of explosives and blasting applications in the mining, quarry, and construction industries Provide ongoing technical and implementation support as required
• Assist Business Teams in pre-bid evaluations of customers to determine potential opportunities
• Showcase Orica and client achievements through co-authoring papers and presentations at professional meetings
• Promote the concept of new technologies and technical solutions to customers and within the business
• Create Customer Technical Relationship and Engagement Plans and contribute to identifying customer needs and business development opportunities
• Develop technical method statements for customer tender responses and support Territory Managers with value-added customer presentations
• Provide technical support to internal teams by offering field-based insights on product performance, application challenges, and improvement opportunities
• Coordinate product stewardship activities to ensure correct and compliant use, storage, and application of Orica explosives and delivery systems
• Deliver technical training and competency assessments for Orica personnel and customer teams, industrial partners and regulatory explosive handlers including product knowledge, safe operation, troubleshooting, and adoption of new technologies and ensure they are well informed of best practices
• Support customers on-site by troubleshooting product and equipment issues, optimising blast designs, and recommending best practice application to improve safety, productivity, and cost outcomes
• Assist with implementation of new blasting technologies and digital tools on customer sites, ensuring smooth integration and effective use
• Conduct technical audits and prepare concise reports highlighting performance, compliance, and improvement opportunities

Skills

Leadership

Team leadership

Stakeholder management

Process improvement

Vendor relations

Communication

Drone piloting

Education

Bachelor’s Degree in Engineering, preferring Mining Engineering

Job description

Orica USA Inc. is seeking a Lead - Technical Services to direct technical service delivery across customer portfolios and territories, ensuring measurable value through optimized operations and technology deployment.

This role establishes technical standards, mentors teams, drives adoption of advanced blasting solutions including WebGen wireless technology and digital platforms, and translates customer requirements into differentiated service offerings that strengthen competitive positioning and