Minibar Restock Specialist

IHG Hotels & Resorts; Atlanta (GA); On-site; USD 20,000 - 29,000; Full time

Job summary

IHG Hotels & Resorts is seeking a ServiBar attendant to maintain inventory and restock minibars in guest rooms. You will record consumption with a handheld unit and ensure items and promotional materials are in place, while keeping ServiBars, ServiCarts, and storerooms organized.

The role requires basic math and reading/writing skills, physical fitness to lift up to 50 pounds, and willingness to work nights, weekends, or holidays as needed. Training on safety and service standards is provided.

Qualifications

• Handling, carrying or pushing items weighing up to 50 pounds (carts, boxes, bottles, etc).
• Moving about guest corridors, service elevators, and storeroom.
• Unlocking, opening, pushing, pulling, bending and lifting.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking inventory, recording consumption, completing paperwork.
• Basic math skills are frequently used when taking inventory and recording consumption.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Inspect and restock guest room ServiBars according to established standards; accurately record guests consumption using the Servitron hand-held unit or other established method.
• Ensure that all in-room accessories and promotional materials are in place.
• Maintain an adequate stock of products on the ServiCart and replenish the cart at the end of the day.
• Maintain the storeroom in a neat and orderly manner.
• Report ServiBars and ServiCarts requiring repairs to the Engineering department; complete basic repairs and deep-cleaning of ServiBars as required. Alert Management of any problems or issues so that prompt, corrective action can be taken where appropriate.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned

Skills

Basic reading, writing, and math

Job description

IHG Hotels & Resorts is seeking a ServiBar attendant to maintain inventory and restock minibars in guest rooms. You will record consumption with a handheld unit and ensure items and promotional materials are in place, while keeping ServiBars, ServiCarts, and storerooms organized.

The role requires basic math and reading/writing skills, physical fitness to lift up to 50 pounds, and willingness to work nights, weekends, or holidays as needed. Training on safety and service standards is provided.