Minibar Concierge - Guest Experience & Restocking

The Langham Chicago; Chicago (IL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Vacation pay

Paid holidays

Medical, dental and vision insurance

Life insurance & disability

401k with match

Free meals on duty

Uniforms provided

Free hotel stays

Discounted parking

Employee assistance resources

Job summary

The Langham Chicago is seeking a Food & Beverage support team member to restock guestroom Honor bars, inventory storerooms, and prepare weekly item orders. You will ensure fresh products, proper stock rotation, and adherence to safety procedures in a luxury hotel setting.

The role requires prior F&B experience, strong English skills, and the ability to operate beverage equipment. This is a full-time position with competitive benefits in downtown Chicago.

Qualifications

• Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
• High school diploma preferred.
• Prior Food and Beverage experience required.
• Ability to obtain any government required license or certificate.

Responsibilities

• Restocking all guestroom Honor bars on a daily basis, or as needed.
• Inventorying the Honor-bar storeroom on a weekly basis.
• Putting together a weekly order sheet of all items needed for the week.
• Cleaning and maintaining a well-organized storeroom.
• Properly rotating all stock items both in the storeroom as well as the carts.
• Checking the expiration dates on all items to ensure that all guests receive fresh products.
• Reviewing the Seal Verification Procedures.
• Make sure all bars have seals on them before securing the room.
• Completing a guest room security check list.
• Responsible for following the Key Procedure.
• Attending all department meetings as well as all employee meetings.
• Observes safety and security procedures; Reports potentially unsafe conditions.
• Report duty as scheduled by direct supervisor according to operating hours.
• Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.
• Be fully versed in all Forbes service standards.
• Other duties as assigned by direct supervisor.

Skills

Food prep basics

POS systems Micros

English writing basics

Manual dexterity

English language skills

Menu knowledge

Stamina

Beverage equipment

Education

High school diploma preferred

Tools

None

Job description

The Langham Chicago is seeking a Food & Beverage support team member to restock guestroom Honor bars, inventory storerooms, and prepare weekly item orders. You will ensure fresh products, proper stock rotation, and adherence to safety procedures in a luxury hotel setting.

The role requires prior F&B experience, strong English skills, and the ability to operate beverage equipment. This is a full-time position with competitive benefits in downtown Chicago.