Mini Bar Attendant

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

1 Hotel Austin, L.L.C. is seeking a Minibar Attendant to manage minibar operations, ensuring a seamless guest experience. You will maintain the cleanliness and organization of minibars, accurately record inventory, and ensure compliance with hotel standards.

The ideal candidate has previous hospitality experience, excellent attention to detail, and strong communication skills. A flexible schedule, including weekends and holidays, is required as business needs dictate.

Qualifications

• Previous hospitality experience preferred.
• Strong attention to detail and accuracy, particularly with inventory.
• Physical ability to lift up to 25 pounds throughout the shift.

Responsibilities

• Manage and maintain the in-room minibar program.
• Inventory minibars and replenish items as needed.
• Ensure accurate posting of minibar charges to guest folios.

Skills

Attention to detail

Guest service skills

Basic computer skills

Tools

Inventory software

Job description

Minibar Attendant

Grow with us… Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. We hire thoughtful and inspiring team members and leaders who understand that people, collaboration, stellar service, and respect for nature are essential. A job at 1Hotels is about more than punching a clock—it is about changing the world little by little.

Responsibilities

• Manage and maintain the in‑room minibar program to ensure a seamless, accurate, and elevated guest experience.
• Inventory minibars, accessories, and promotional materials; replenish items as needed.
• Maintain the cleanliness, organization, and presentation of each minibar according to brand standards.
• Use handheld devices and minibar software to accurately record inventory and sales.
• Monitor product availability, expiration dates, and stock levels to prevent shortages or expired items.
• Prepare and organize minibar restocking carts prior to service rounds.
• Transport carts efficiently to assigned floors and guest rooms scheduled for minibar service.
• Ensure accurate posting of minibar charges to guest folios in accordance with hotel procedures.
• Respond promptly and courteously to guest requests related to minibar items or inquiries.
• Communicate discrepancies, maintenance issues, or operational concerns to management in a timely manner.
• Coordinate with Housekeeping and Front Office teams to ensure rooms are ready for minibar service.
• Handle minibar products and hotel assets with care to prevent loss or damage.
• Maintain accurate records and documentation related to minibar operations.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure compliance with hotel policies, procedures, and standards with self and colleagues.
• Maintain uniform and personal appearance that is clean and professional.
• Maintain confidentiality of proprietary information.
• Uphold the 1Hotels Vision, Mission and Compass; deliver on Our Promise, provide good‑natured service and uphold our Brand Pillars.

Qualifications & Skills

• Previous hospitality, minibar, housekeeping, or inventory experience preferred.
• Strong attention to detail and accuracy, particularly with inventory and financial postings.
• Basic computer skills and ability to use handheld devices and inventory software.
• Excellent guest service and communication skills.
• Ability to work independently and manage time effectively.
• Physical ability to stand, walk, bend, reach, and lift up to 25pounds throughout the shift.
• Ability to maneuver carts and work in confined spaces, including guest rooms and service corridors.
• Flexible schedule, including weekends and holidays, as business needs require.
• Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.
• Employees will be required to perform any other job‑related duties assigned by their supervisor.

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations. This job description is not an exhaustive list of tasks and duties, and may change from time to time.