Millwork - Sales Associate-PT

Stine, LLC; Lake Charles (LA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Stine, LLC in Lake Charles, LA is seeking a Sales Associate to engage customers in-store and by phone, guiding them on home improvement projects with friendly, professional service.

You will use knowledge of home improvement products, strong communication skills, and computer systems for quoting and order processing; physical tasks include standing and light lifting in a climate-controlled environment.

Qualifications

• Basic education including ability to read and write.
• Some experience in selling or serving customers and building materials knowledge is desirable.
• General knowledge of the building industry.
• Physical demands include standing, walking and medium lifting; work in AC and non-AC environments.

Responsibilities

• Engage customers in-store and by phone in a professional, courteous manner.
• Assist customers with home improvement projects by offering knowledgeable guidance and support.
• Utilize quoting tools and computer systems to process orders and provide accurate information.
• Maintain a safe, organized sales floor and uphold excellent customer service standards.

Skills

Customer service

Communication

Building materials

Quoting software

Computer systems

Education

Basic education

Tools

Quoting software

Computer systems

Job description

Job Summary:

Sales Associates are responsible for engaging with customers in a professional and courteous manner, both in-store and over the phone. This role involves assisting customers with their home improvement or construction projects by providing knowledgeable guidance and support. It requires knowledge of the building and home improvement industry, strong communication and interpersonal skills, as well as technical proficiency in quoting and computer systems. A commitment to delivering excellent customer service is essential.

Qualifications:

1. Education: Basic education, which includes the ability to competently read and write.
2. Training and Experience: Some experience in selling/serving customers and building materials knowledge is desirable, as well as limited typing and key punch skills, but not required.
3. Job Knowledge: Should have general knowledge of the building industry.
4. Physical Demands: Work requires some physical effort; involves standing, much walking and medium lifting. Works in an air-conditioned environment as well as non-A/C controlled environment. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant medium work and occasional heavy work.)