Mill IT Applications Specialist

Billerud; Quinnesec (MI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Impactful work

Career growth

Education support

Competitive compensation

Comprehensive benefits

Medical plans

401(k)

HSA matching

Dental & vision

Disability insurance

Prescription benefits

Job summary

Billerud NA is seeking a Mill Application Support Specialist to sustain and develop IT systems for manufacturing operations at North American facilities. You’ll work with IT and manufacturing teams, troubleshoot complex issues, and implement improvements in a fast-paced, 24x5x365 environment.

Ideal candidates have AS/BS in a technical field and 2+ years of IT application support, plus strong communication and problem-solving skills.

Qualifications

• Requires AS/BS/BA in Computer Science, Computer Engineering, related technical field, or equivalent experience.
• 2+ years IT Application Support or related IT experience required.

Responsibilities

• Provide support and maintenance of IT systems and applications used in manufacturing operations at assigned location and other Billerud locations.
• Analyze and troubleshoot complex issues with IT systems and applications.
• Develop and implement solutions to improve functionality, performance, and reliability of IT systems and applications.
• Create and maintain documentation for IT systems and applications.
• Collaborate with IT and manufacturing teams to ensure IT systems and applications are integrated and aligned with IT strategy.
• Stay current with latest technologies in manufacturing IT systems and applications.
• Provide training and mentoring to IT and manufacturing teams on IT systems and applications.
• Function as a subject matter expert for IT systems and applications used in manufacturing operations.
• Develop and deploy solutions for customers according to development standards at Billerud.
• Participate in after-hours IT on-call support rotation for local facility.

Skills

Manufacturing IT

Analytical skills

Communication

MS 365

Visual Studio

Education

AS/BS in CS or related

Tools

PI

Proficy

PARCView

Optivision

Job description

Billerud NA is seeking a Mill Application Support Specialist to sustain and develop IT systems for manufacturing operations at North American facilities. You’ll work with IT and manufacturing teams, troubleshoot complex issues, and implement improvements in a fast-paced, 24x5x365 environment.

Ideal candidates have AS/BS in a technical field and 2+ years of IT application support, plus strong communication and problem-solving skills.