Military Services Coordinator/Veritas Liason

Virginia's Community College System; Richmond (VA); On-site; USD 49,000 - 57,000; Full time

Job summary

Reynolds Community College is seeking a Military Services Coordinator/VERITAS Liaison to lead the Military Resource Center and deliver comprehensive support to active-duty, veterans, and dependents. You will supervise staff, collaborate with Admissions, and ensure seamless onboarding and ongoing engagement across campus locations.

The role requires strong knowledge of VA education benefits, academic advising, and strong customer service for a diverse student population.

Qualifications

• Knowledge of Veterans Administration Education Benefit process through VA and VDVS.
• Knowledge of admission, enrollment, orientation, placement and registration processes.
• Knowledge of financial aid programs and processes; advising strategies; career assessments.

Responsibilities

• Lead and oversee Military Resource Center operations.
• Provide holistic support strategies to military-affiliated students from onboarding to completion.
• Develop partnerships with institutional, local, state, and federal resources.

Skills

VA Education Benefits

Academic advising

Effective communication

Program evaluation

Tools

MS Office

Job description

Job Details

Working Title | Military Services Coordinator/Veritas Liason

Role Title | Education Support Spec III

Role Code | 29144-SW

FLSA | Exempt

Pay Band | 04

Position Number | 28300438

Agency | J. Sargeant Reynolds Community College

Division | J. Sargeant Reynolds Community College (Div)

Work Location | Henrico - 087

Hiring Range | Salary commensurate with experience. Hiring range is $49,000-$56,900.

Emergency/Essential Personnel | No

EEO Category | 2-Professionals

Full Time or Part Time | Full Time

Does this position have telework options? -Telework options are subject to change based on business needs- |

Does this position have a bilingual or multilingual skill requirement or preference? |

Work Schedule | As assigned by supervisor.

Sensitive Position | No

Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. The Military Services Coordinator/VERITAS Liaison serves as the strategic and operational leader of Military Services at Reynolds Community College, with primary oversight of the Military Resource Center. This position is responsible for delivering comprehensive, student-centered academic and support services to current and prospective military-affiliated students, including active-duty service members, veterans, reservists, and their spouses and dependents. The Coordinator supervises full-time and part-time personnel—including School Certifying Officials (SCOs) and student workers—while managing the daily operations of the Military Resource Center Campus and ensuring consistent service delivery across all college locations.As the primary academic advisor and onboarding contact for military-connected students, the Coordinator develops and implements holistic support strategies to promote recruitment, seamless onboarding, sustained academic engagement, and timely completion of educational goals. The role serves as a vital connector to institutional, local, state, and federal resources, helping students navigate the unique challenges associated with military life and higher education. The Coordinator leads outreach and recruitment efforts in collaboration with the Office of Admissions to build strong community relationships. In addition to programmatic leadership, the Coordinator is responsible for student engagement efforts—including the Student Veterans Association and intentional programming—data management, program evaluation, and continuous improvement of services. Through integrated support services and outreach the Military Services Coordinator ensures that Reynolds Community College is a welcoming, and mission-aligned institution that empowers military-affiliated students to thrive academically and personally.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Considerable knowledge of the Veterans Administration Education Benefit process through the U.S. Department of Veterans Affairs and the Virginia Department of Veterans Services. Considerable knowledge of admission and academic entry requirements, enrollment, orientation, placement, and registration processes for colleges and universities. Considerable knowledge of financial aid programs and processes, academic advising strategies, career assessments, academic programs and courses. Considerable knowledge of college transfer requirements, occupational and technical career options, and workforce services/programs offered in the college setting. Demonstrated ability to interpret policies and procedures. Demonstrated ability to administer a resource center, develop community partnerships, evaluate program, and report results of assessments to various constituents. Demonstrated ability to work independently or in a team environment. Demonstrated ability to provide a high level of customer service to a diverse population of students, faculty, and staff. Ability to communicate effectively, orally and in writing. Demonstrated knowledge of commonly used software systems.

Additional Considerations

Prior military experience, experience in administration of Veteran’s benefit programs, and familiarity with military/veterans culture and practices. Experience in a post-secondary education, preferably in a community college setting.

Other Requirements

Operation of a State Vehicle | No

Supervises Employees | No

Required Travel | Occasional travel may be required.

Applicant Documents

1. Resume

1. Cover Letter/Letter of Application
2. Unofficial Transcripts
3. Other Document
4. Certificate
5. Alternative Hiring Process Letter
6. License
7. SF-50 (Documentation of involuntary separation from Federal Agency)

Posting Details

Posting Number | CLS_4716P

Recruitment Type | General Public - G

Number of Vacancies | 1

Position End Date (if temporary) |

Job Open Date | 09/02/2026

Job Close Date | 09/16/2026

Open Until Filled |

Agency Website | www.reynolds.edu

Contact Name |

Email | [e-mail]

Phone Number |

Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting

https://jobs.vccs.edu/postings/100777