Military Services Coordinator/Veritas Liason

Virginia's Community College System; Richmond (VA); On-site; USD 47,000 - 62,000; Full time

Job summary

Virginia's Community College System is seeking a dedicated Military Services Coordinator to support military-connected students. This role involves advising, outreach, and engaging with community resources to enhance student success. Ideal candidates will have experience in education, knowledge of veteran benefits, and strong communication skills.

Qualifications

• Considerable knowledge of the Veterans Administration Education Benefit process.
• Demonstrated ability to provide a high level of customer service.
• Knowledge of academic advising strategies and college transfer requirements.

Responsibilities

• Develop support strategies for military-connected students.
• Manage outreach and recruitment efforts with the Office of Admissions.
• Lead programming for the Student Veterans Association.

Skills

Financial aid knowledge

Customer service

Communication

Community engagement

Education

Bachelor's degree in related field

Post-secondary education experience

Job description

Military Services Coordinator/Veritas Liason

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Military Services Coordinator/Veritas Liason

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Working Title Military Services Coordinator/Veritas Liason Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number 28300438 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range Salary commensurate with education and experience; $47,380 - $61,595 Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

As assigned by supervisor.

Sensitive Position No Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

Reynolds Community College is seeking a dedicated and student-centered Military Services Coordinator to serve as the primary academic advisor and onboarding contact for military-connected students. This position plays a key role in supporting recruitment, academic persistence, and successful degree completion.

The Coordinator Will

• Develop and implement holistic support strategies that promote seamless onboarding, sustained academic engagement, and timely completion of educational goals
• Serve as a connector to institutional, local, state, and federal resources to assist military-affiliated students in navigating higher education
• Lead outreach and recruitment efforts in partnership with the Office of Admissions to strengthen community and military partnerships
• Support student engagement through programming and leadership of the Student Veterans Association
• Manage program data, conduct ongoing evaluations, and drive continuous improvement in services offered
  
  

Through integrated support services and active outreach, the Military Services Coordinator helps ensure that Reynolds remains a welcoming and mission-driven institution where military-connected students are empowered to thrive both academically and personally.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Considerable knowledge of the Veterans Administration Education Benefit process through the U.S. Department of Veterans Affairs and the Virginia Department of Veterans Services.
• Considerable knowledge of admission and academic entry requirements, enrollment, orientation, placement, and registration processes for colleges and universities.
• Considerable knowledge of financial aid programs and processes, academic advising strategies, career assessments, academic programs and courses.
• Considerable knowledge of college transfer requirements, occupational and technical career options, and workforce services/programs offered in the college setting.
• Demonstrated ability to interpret policies and procedures.
• Demonstrated ability to administer a resource center, develop community partnerships, evaluate program, and report results of assessments to various constituents.
• Demonstrated ability to work independently or in a team environment.
• Demonstrated ability to provide a high level of customer service to a diverse population of students, faculty, and staff.
• Ability to communicate effectively, orally and in writing.
• Demonstrated knowledge of commonly used software systems.
  
  

Additional Considerations

Prior military experience, experience in administration of Veteran’s benefit programs, and familiarity with military/veterans culture and practices.

Experience in a post-secondary education, preferably in a community college setting.

Operation of a State Vehicle No Supervises Employees Yes Required Travel

Some travel as needed.

Posting Number CLS_3832P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/16/2025 Job Close Date 07/14/2025 Open Until Filled Yes Agency Website www.reynolds.edu Contact Name Email Phone Number Special Instructions to Applicants

Position is open until filled. Applicant review will begin 6/27/2025.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/86007

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Higher Education

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