Military Services Coordinator/Veritas Liason

Commonwealth of VA Careers; Virginia; On-site; USD 47,000 - 62,000; Full time

Job summary

A community college in Virginia is seeking a Military Services Coordinator to support military-connected students. The role entails developing support strategies, managing resources, and fostering partnerships to ensure the academic success of these students. Candidates should possess considerable knowledge of veterans' programs and college admission processes, exhibiting strong communication and customer service skills.

Qualifications

• Considerable knowledge of Veterans Administration processes and college admission requirements.
• Demonstrated ability to work independently or within a team to support diverse student populations.
• Prior military experience and knowledge of Veteran's benefit programs is preferred.

Responsibilities

• Serve as primary academic advisor for military-connected students.
• Implement support strategies for student onboarding and engagement.
• Lead outreach efforts to strengthen partnerships with military organizations.

Skills

Knowledge of Veterans Administration Education Benefit process

Knowledge of admission and academic entry requirements

Knowledge of financial aid programs

Ability to communicate effectively

Customer service skills

Tools

Commonly used software systems

Job description

Title: Military Services Coordinator/Veritas Liason

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Exempt

Hiring Range: Salary commensurate with education and experience; $47,380 - $61,595

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

Reynolds Community College is seeking a dedicated and student-centered Military Services Coordinator to serve as the primary academic advisor and onboarding contact for military-connected students. This position plays a key role in supporting recruitment, academic persistence, and successful degree completion.

The Coordinator will:

• Develop and implement holistic support strategies that promote seamless onboarding, sustained academic engagement, and timely completion of educational goals
• Serve as a connector to institutional, local, state, and federal resources to assist military-affiliated students in navigating higher education
• Lead outreach and recruitment efforts in partnership with the Office of Admissions to strengthen community and military partnerships
• Support student engagement through programming and leadership of the Student Veterans Association
• Manage program data, conduct ongoing evaluations, and drive continuous improvement in services offered

Through integrated support services and active outreach, the Military Services Coordinator helps ensure that Reynolds remains a welcoming and mission-driven institution where military-connected students are empowered to thrive both academically and personally.

Minimum Qualifications:

• Considerable knowledge of the Veterans Administration Education Benefit process through the U.S. Department of Veterans Affairs and the Virginia Department of Veterans Services.
• Considerable knowledge of admission and academic entry requirements, enrollment, orientation, placement, and registration processes for colleges and universities.
• Considerable knowledge of financial aid programs and processes, academic advising strategies, career assessments, academic programs and courses.
• Considerable knowledge of college transfer requirements, occupational and technical career options, and workforce services/programs offered in the college setting.
• Demonstrated ability to interpret policies and procedures.
• Demonstrated ability to administer a resource center, develop community partnerships, evaluate program, and report results of assessments to various constituents.
• Demonstrated ability to work independently or in a team environment.
• Demonstrated ability to provide a high level of customer service to a diverse population of students, faculty, and staff.
• Ability to communicate effectively, orally and in writing.
• Demonstrated knowledge of commonly used software systems.

Additional Considerations:

Prior military experience, experience in administration of Veteran’s benefit programs, and familiarity with military/veterans culture and practices.

Experience in a post-secondary education, preferably in a community college setting.