Military-Connected Student Programs Coordinator

Socket.dev; Belknap (KY); On-site; USD 21,000 - 34,000; Full time

Job summary

The University of Louisville is seeking a Department Coordinator II for Military-Connected Students at Belknap Campus. This role serves as the institution’s expert for military Tuition Assistance and State Tuition Assistance, managing processing and residency coding to ensure compliance with evolving regulations.

The position supports military-connected students, helping with admissions questions, recruitment, and education benefits education, and facilitates installation access for faculty and

Qualifications

• Undergraduate degree or equivalent experience in education benefits.
• Admissions, Enrollment, or Student Success Management experience (customer service experience suitable substitute).
• Veteran of service in the U.S. military, or service as a military spouse.
• Excellent written and verbal communication skills.
• Ability to translate between military and higher education civilian operations and actions.
• Microsoft Office Suite proficiency.
• Ability to learn and utilize new software, programs, and systems within higher education and military education benefit programs.
• Ability to evaluate data and other information with the ability to choose the best solution and make recommendations.

Responsibilities

• Executes the institution’s military Tuition Assistance (TA) processing program for all branches of the Armed Forces and the State Tuition Assistance (STA) program for the Kentucky National Guard in accordance with military regulation and state/federal laws.
• Executes the institution’s residency coding program for the reduced military tuition rate for all branches of the Armed Forces, establishing procedures to ensure an efficient and robust process, making necessary updates as needed.
• Connects potential military-connected students with internal UofL stakeholders such as Office of Admissions, Academic Advising Office, Bursar’s Office, Student Financial Aid, and Registrar’s Office.
• Educates military-connected students and UofL faculty / staff on military benefits such as TA.
• Engages with servicemembers regarding TA and STA issues and engages with installation Education Offices around the nation, when necessary for individual TA issues.

Skills

Communication skills

MS Office

Data analysis

Adaptability

Time management

Relationship building

Learning new software

Education

Undergraduate degree or equivalent experience

Job description

The University of Louisville is seeking a Department Coordinator II for Military-Connected Students at Belknap Campus. This role serves as the institution’s expert for military Tuition Assistance and State Tuition Assistance, managing processing and residency coding to ensure compliance with evolving regulations.

The position supports military-connected students, helping with admissions questions, recruitment, and education benefits education, and facilitates installation access for faculty and