Milieu Supervisor: Behavioral Health Crisis & Care Lead

Behavioral Health System, Inc.; Memphis (TN); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive compensation

Excellent medical, dental, vision, and

Prescription Drug Plan

401k with company match

Generous paid time off

Job summary

Lakeside Behavioral Health System in Memphis seeks a Milieu Supervisor to oversee patient safety and care under the RN. You will supervise Mental Health Technicians or CNAs on assigned units, provide crisis intervention, and promote participation in individual and family education groups.

You will collaborate with nursing staff to ensure treatment plans are followed, anticipate crises, and coach the team to improve therapeutic skills, with opportunities for professional growth and development.

Qualifications

• Bachelor's degree in Special Education, Psychology, or related field preferred.
• 3–5 years of hospital or healthcare experience required.
• Knowledge of psychiatric group processes, therapeutic relationships, growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR training.

Responsibilities

• Supervise and ensure patient safety by staff on designated units.
• Provide crisis intervention and promote involvement in individual/family education groups.
• Provide direct patient care under the supervision of the registered nurse.
• Collaborate with Nursing staff to ensure Special Behavioral Treatment Plans are carried out.
• Proactively prevent crises and coach the team in problem-solving and training needs.

Skills

Crisis intervention

Team supervision

Patient safety

Therapeutic communication

Education

Bachelor's degree in Special Education, Psychology, or related field

Job description

Responsibilities

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

Job Description

The Milieu Supervisor is responsible for the supervision and safety of patients by Mental Health Technicians or Certified Nursing Assistants on designated units. The Milieu Supervisor creates a safe environment for patients, provides crisis intervention, and promotes involvement in individual/family education groups. The Milieu Supervisor provides direct patient care under the supervision of the registered nurse. The Milieu Supervisor will work with all Nursing staff to ensure Special Behavioral Treatment Plans are carried out as written by the treatment team. Additionally, the Milieu Supervisor will take proactive steps to prevent crises on the units when warning signs become evident and provide a coach-to-team approach of problem-solving on the units. The Milieu Supervisor will be responsible for recognizing team members who need additional training with therapeutic techniques/skills and provide oversight to help improve such skills.

This opportunity provides the following:

• UHS is a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
• 401k plan with company match for full-time and part-time positions
• Generous Paid Time Off

Qualifications

Job Requirements

Education:Bachelor's Degree in Special Education, Psychology, or related field preferred.

Experience: Must have 3 – 5 years of experience in hospital or healthcare setting required.

Knowledge: Must possess knowledge of psychiatric group processes, therapeutic relationships processes, age specific growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR training

Universal Health Services (UHS)

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physicians’ network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotions and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.