Milieu Manager

Discovery Behavioral Health; Glenview (IL); On-site; USD 48,000 - 54,000; Full time

Job summary

Discovery Behavioral Health in Glenview, IL is seeking a Milieu Manager to supervise milieu staff, manage daily operations, and promote a positive work culture within the program.

The role includes coordinating intake, discharge, group facilitation, and weekly treatment meetings. It requires leadership in staffing, scheduling, timekeeping, and facility upkeep to ensure a safe, therapeutic environment.

Qualifications

• Bachelor’s degree or three years of experience in the mental health field.
• One year of management experience preferred.
• Must have a valid driver’s license and be in good standing.

Responsibilities

• Oversee milieu staff and ensure coverage for all shifts.
• Coordinate intake and discharge-related tasks with staff.
• Lead weekly treatment team meetings and share notes.
• Facilitate milieu groups and supervise group leaders.
• Maintain program schedule adherence across staff.
• Manage hiring process and collaborate with HR to staff the program.
• Monitor timekeeping and ensure timely payroll submissions.
• Oversee facility maintenance, safety, and audits.

Skills

Leadership

Staff management

Scheduling

Hiring & onboarding

Budget awareness

Education

Bachelor’s degree or 3 years mental health exp

Job description

Position Summary:

The Milieu Manager works collaboratively with the Program Director or Executive Director to manage the program and facility. The Milieu Manager is responsible for managing the milieu staff and promoting a positive work culture within the program. The Milieu Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe, secure, and therapeutic.

Essential Job Functions:

• Participates in the patient intake process and completes all necessary paperwork and consent forms with patients and their loved ones.


• Assign tasks related to the admission and intake process to the milieu staff, as appropriate.


• Supports the patient discharge process and assigns duties to milieu staff, as necessary.


• Take notes during the weekly treatment team meeting and publish these for staff to review.


• Facilitate Community Meeting, weekly, and any other psychoeducational groups, as needed.


• Provides an oversight of groups being led by milieu staff and assists as needed.


• Ensures adherence by the entire staff to the program schedule.


• Responsible for the entire hiring process of milieu staff. Works collaboratively with the Program Director and Human Resources to ensure the program is staffed efficiently and adequately.


• Manages milieu employees' schedules to ensure that all shifts are covered, and staff are not incurring overtime hours.


• Oversee the timekeeping system to ensure that all timecards are submitted to payroll in a timely manner and reports any error or corrections to payroll as soon as possible.


• Possesses a complete and working knowledge of milieu staff job description to be able to support and supervise milieu staff.


• Ensures the completion of weekly kitchen audits, food rotation, and sanitation.


• Co-facilitates monthly employee training.


• Required to sit at a meal and/or snack a minimum of once per week.


• Maintains inventory of household and office supplies and assures the facility is appropriately stocked.


• Maintains awareness of the budget and ensures program is staying within the OpEx budgets.


• Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environmental care issues.


• Responsible for the maintenance of the facility vehicle.


• Performs/assigns emergency drills and assures the appropriate documentation is completed and submitted.


• Performs any other assigned and/or requested duties.


• RTC Only: Coordinates and communicates weekly community outing for approved patients.


• RTC Only: Participates in a weekly on call rotation alternating with team members.


• Communicate effectively and professionally with all members of the Treatment Team.

Knowledge, Education, and Experience:

• Bachelor's degree or three years of experience working within the mental health field, required


• One year of management experience, preferred


• Must possess a current driver's license and be in good standing

Employment Status: Full-Time
Schedule: Mon-Fri 8-5
Work Location: Onsite-Glenview, IL
Compensation: Pay Range: $48,000-$54,000 annually