Midwest Regional Sales Support – Medical Devices

Zimmer Biomet; Westminster (CO); On-site; USD 34,000 - 37,000; Full time

Job summary

Zimmer Biomet is seeking a Regional Sales Specialist to support Field Sales for the Midwest, with a focus on processing orders, coordinating loaners, and ensuring timely case deliveries. Colorado-based candidates preferred as coverage includes Colorado.

Ideal candidates have 1+ year in sales support or customer service, strong communication skills, and familiarity with SAP ERP. Travel expectations are modest and compensation includes an hourly rate with discretionary bonus eligibility.

Qualifications

• Associate degree or equivalent from two-year college; four-year degree preferred.
• 1+ years sales support or customer service experience preferred.
• Strong interpersonal and communication skills with ability to handle responsibility.
• Experience with SAP ERP preferred.

Responsibilities

• Receive and process orders by phone, app, or email within 4 hours.
• Assist Regional Sales Coordinator and field team as needed.
• Coordinate scheduling of loaners and surgery coverage.
• Support timely resolution of customer inquiries and issues.
• Track shipments and communicate status to field sales.
• Process proposals/quote requests from field sales.
• Escalate priority complaints to Regulatory Affairs as needed.
• Ensure compliance with FDA/state regulations and ISO 13485.
• Overtime as required; other duties as assigned.

Skills

Customer service

Sales support

Communication

Teamwork

Education

Associate degree

Tools

SAP

Job description

Zimmer Biomet is seeking a Regional Sales Specialist to support Field Sales for the Midwest, with a focus on processing orders, coordinating loaners, and ensuring timely case deliveries. Colorado-based candidates preferred as coverage includes Colorado.

Ideal candidates have 1+ year in sales support or customer service, strong communication skills, and familiarity with SAP ERP. Travel expectations are modest and compensation includes an hourly rate with discretionary bonus eligibility.