Middle Office Operations, Senior Associate

State Street; Quincy (MA); On-site; USD 58,240 - 92,560; Full time

Benefits offered by this job

Generous medical care

Insurance plans

Savings plans

Flexible work programs

Development opportunities

Job summary

State Street is seeking a Senior Associate to oversee day-to-day accounting and trade-related activities in Quincy, Massachusetts. This role emphasizes strong client focus and operational discipline while working in a fast-paced environment within a high-visibility team.

The successful candidate will resolve operational issues, ensure data accuracy, and deliver exceptional client service. A bachelor's degree and 2-4 years of relevant experience are required.

Competitive benefits are offered, alongside a competitive salary range of $58,240 - $92,560 annually.

Qualifications

• 2–4+ years of relevant professional experience.
• Bachelor’s degree required; Business-related major, Accounting, or Finance preferred.

Responsibilities

• Resolve complex operational and client-related issues.
• Maintain comprehensive and accurate client trading platform records.
• Deliver high-quality service through proactive communication.
• Research, analyze, and respond to client inquiries promptly.
• Support Operations team by managing actions across all client types.
• Perform processing and control-related tasks to meet standards.
• Prepare and validate standard and ad hoc client reporting.
• Apply data analytics to improve processing solutions.

Skills

Exposure to asset management

Knowledge of Microsoft Office

Experience with trading platforms

VBA, SQL, Python

Strong communication skills

Self-driven and problem-solving

Education

Bachelor’s degree

Business-related major or Accounting

Job description

Who we are looking for

In this role, you will work with State Street teams across the globe to support premier investment management clients. You will have immediate responsibility for overseeing day-to-day accounting, lifecycle and trade-related activities in a fast-paced, highly collaborative environment. This role requires strong client focus, operational discipline, and the ability to work independently while managing competing priorities.

Why this role is important to us

You will serve as a first line of defense in identifying and escalating potentially risky activity while ensuring accuracy across client and transaction data. Working closely with internal partners and external stakeholders, you will contribute to a high-visibility team focused on delivering exceptional client service and implementing innovative, efficient solutions that enhance how State Street serves its clients.

What you will be responsible for

As a Senior Associate, you will:

• Act as a resource within the assigned business unit to resolve complex operational and client-related issues involving clients, counterparties, custodians, brokers, and internal teams.
• Maintain comprehensive and accurate information across client trading platforms, and internal records.
• Deliver high-quality service through timely follow-up, proactive communication, and serving as a trusted operational partner to internal and external stakeholders.
• Research, analyze, and respond efficiently to internal and external client inquiries, ensuring timely and effective resolution.
• Support the Operations team by managing and resolving actions across all client types using approved systems and custodian platforms.
• Perform processing and control-related tasks as required to support daily processing routines and regulatory standards.
• Prepare, complete, review, and validate standard and ad hoc client reporting to ensure accuracy and consistency.
• Apply data analytics and application knowledge to identify and create solutions to improve processing

What we value

These skills will help you succeed in this role

• Exposure to asset management, banking operations, or financial services environments.
• Working knowledge of Microsoft Office applications, experience with trading platforms and VBA, SQL, Python is a plus.
• Strong verbal, written, and interpersonal communication skills.
• Highly self-driven, with the ability to take direction, problem-solve independently, and deliver results with minimal oversight.
• Adaptability when priorities shift, with the ability to work independently and manage ambiguity effectively.

Education & Preferred Qualifications

• 2–4+ years of relevant professional experience.
• Bachelor’s degree required; Business-related major, Accounting, or Finance preferred.

Work Requirement

This position is primarily onsite and requires employees to work in the office four (4) days per week.

Benefits

Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You’ll also have access to flexible work programs and development opportunities.

Salary Range

$58,240 - $92,560 Annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Equal Opportunity Employer

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.