Mid-Shift Warehouse Operations Supervisor

DHL; Hagerstown (MD); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor to lead a frontline team in our distribution network. The role emphasizes coaching, safety, and performance management to sustain high productivity in a dynamic warehouse setting.

The successful candidate will monitor KPIs, drive continuous improvement, and collaborate with leaders to align priorities and foster an inclusive, safe work environment across shifts.

Qualifications

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Skills

Team leadership

KPI tracking

Safety compliance

Communication

Education

Bachelor’s degree or equivalent experience

Job description

DHL Supply Chain is seeking an Operations Supervisor to lead a frontline team in our distribution network. The role emphasizes coaching, safety, and performance management to sustain high productivity in a dynamic warehouse setting.

The successful candidate will monitor KPIs, drive continuous improvement, and collaborate with leaders to align priorities and foster an inclusive, safe work environment across shifts.