Mid-Shift Safety Specialist — De-Escalation & Support

Colonial Group; Northern (KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Colorado Coalition for the Homeless is seeking a Safety Associate I to help maintain a safe environment for clients, staff, vendors, and visitors. This role emphasizes de-escalation, crisis intervention, and trauma-informed safety at designated CCH locations in a dynamic setting.

Work shifts include Sat to Wed, with weekend variations, and a focus on supportive, non-law-enforcement safety. The position requires a high school diploma or equivalent, CPR/First Aid certification within 30 days, and

Qualifications

• High school diploma or equivalent is required.
• CPR/First Aid certification within 30 days of employment preferred.
• Bi-lingual English-Spanish and/or ASL preferred.

Responsibilities

• Conduct regular inspections of assigned Coalition sites to ensure a safe environment.
• Assist staff in assessing potentially dangerous situations and intervene to prevent escalation.
• Escort employees as needed to promote staff safety.
• Monitor and ensure compliance with safety procedures and visitor policies.
• Provide crisis intervention support with trauma-informed principles.
• Collaborate with law enforcement and emergency personnel as needed.
• Document and submit reports on incidents involving interventions or security concerns.
• Participate in ongoing safety and de-escalation training.
• Maintain up-to-date records in company systems and support future upgrades.
• Foster an inclusive and respectful, team-oriented environment.
• Utilize advanced verbal de-escalation skills and Non-Violent Crisis Intervention methods.
• Perform additional duties as assigned.

Skills

Critical thinking

Customer service

De-escalation

Trauma-informed approach

Verbal and written communication

Confidentiality

Professional judgment

Crisis intervention

Office equipment & MS Office

Education

High school diploma or equivalent

CPR/First Aid Certification

Bi-lingual English-Spanish/ASL preferred

Tools

Microsoft Office

Job description

Colorado Coalition for the Homeless is seeking a Safety Associate I to help maintain a safe environment for clients, staff, vendors, and visitors. This role emphasizes de-escalation, crisis intervention, and trauma-informed safety at designated CCH locations in a dynamic setting.

Work shifts include Sat to Wed, with weekend variations, and a focus on supportive, non-law-enforcement safety. The position requires a high school diploma or equivalent, CPR/First Aid certification within 30 days, and