Mid Market Account Executive

Sprout Social; Chicago (IL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Insurance & benefits

Flexible PTO

Equipment provided

Wellness programs

Grow@Sprout program

CSR initiatives

Office in Chicago/Seattle

Job summary

Sprout Social is seeking a highly driven Account Executive, Mid Market to join the Sales & Customer Experience team in Chicago. You will generate new business, act as a product specialist, and collaborate with top brands like Salesforce, Airbnb, and Equifax.

You’ll ramp quickly, shadow peers, learn Sprout’s GTM messaging, and build a strong pipeline with strategic stakeholders. This role blends in-office collaboration with flexible work arrangements.

Qualifications

• 2+ years of closing experience in B2B sales, SaaS experience preferred.
• Ability to generate new business within Mid Market and act as product specialist.
• Track record of meeting or exceeding monthly activity & pipeline targets.

Responsibilities

• Generate new business within Mid Market and serve as customers’ product specialist.
• Conduct outreach to independently prospected leads and those from Business Development.
• Manage a strong pipeline and meet monthly activity, pipeline and new business metrics.
• Be a trusted advisor by researching customers’ brand, culture, KPIs and success metrics.

Skills

B2B sales

SaaS experience

Closing deals

Tools

Salesforce

Job description

• Sprout Social is looking to hire an Account Executive, Mid Market to join the Sales & Customer Experience team


• At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions


• Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact


• In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people


• You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work


• Generate new business within our Mid Market segment and serve as your customers’ product specialist


• Conduct outreach to independently prospected leads as well as those generated by a Business Development Representative


• Within 1 month, you’ll plant your roots, including:


• Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization


• Partnering with the Manager of Corporate Sales to define key success metrics for your role and how you will be measured against them


• Acclimating yourself with the day-to-day responsibilities of the Mid Market Account Executive team by shadowing team members and listening to recorded customer calls and demos


• Learning Sprout’s go-to-market messaging and key differentiators, as well as developing and personalizing segment-specific value propositions


• Learning Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists


• Completing a demo and written certification to ensure comprehension


• Within 3 months, you’ll start hitting your stride by:


• Becoming fully ramped in your role as a Mid Market Account Executive


• Managing a strong pipeline of qualified leads and beginning the process of self generating pipeline with key accounts and strategic stakeholders


• Meeting and exceeding monthly activity, pipeline and new business metrics


• Conducting active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor


• Within 6 months, you’ll be making a clear impact through:


• Owning your numbers - consistently meeting and exceeding your activity goals to build a fruitful pipeline that will provide consistent quota attainment


• Becoming a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals


• Within 12 months, you’ll make this role your own by:


• Consistently meeting and exceeding monthly activity, pipeline and new business metrics


• Stepping up as a leader to share best practices across the organization and help others grow from your experiences


• Obtaining and acting upon peer and customer feedback (solicited and unsolicited)


• Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager

Benefits

• Insurance and benefit options that are built for both individuals and families


• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program


• High-quality and well-maintained equipment—your computer will never prevent you from doing your best


• Wellness initiatives to ensure both health and mental well-being of our team


• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders


• Growing corporate social responsibility program that is driven by the involvement and passion of our team members


• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer‑centric mentality as well as a desire to close new business2+ years of closing experience in B2B sales (SaaS experience preferred)Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needsTrack record of overachieving against defined metricsSocial media and/or marketing automation experience a plusExceptional organizational, presentation, and communication skills (phone, email and demonstrations/webinars)Experience working with Salesforce.com or other CRM platform