Mid-Level Systems Administrator (KEY-SA2-03.080626)

Capital Solutions Group (CSG); Fort Meade (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

Capital Solutions Group (CSG) invites applications for a Mid-Level Systems Administrator, Level 2, at Ft. Meade, MD.

The role requires TS/SCI with polygraph and DoD 8570 IAT Level II certification, with a focus on implementing, troubleshooting, and maintaining IT systems across Linux, Unix, and Windows platforms. Responsibilities include Tier 1 and Tier 2 support, system operations, capacity planning, and effective communication of status to management and internal customers.

Qualifications

• Bachelor’s degree or equivalent experience with DoD 8570 IAT Level II certification
• 5+ years SA experience in programs/contracts of similar scope
• Experience troubleshooting and maintaining IT systems
• Experience with Linux, Unix, and Windows operating systems

Responsibilities

• Provide Tier 1 and Tier 2 help desk support and issue resolution
• Manage daily configuration and operation of IT systems
• Assist users in accessing IT systems
• Escalate and communicate status to agency management and internal customers
• Optimize system operations and perform capacity planning
• Configure and manage Linux/Unix/Windows OS and network components

Skills

Troubleshooting IT systems

Tier 1 & Tier 2 support

Linux/Unix/Windows administration

Network configuration

Customer support

Education

Bachelor’s degree

DoD 8570 IAT Level II Certification

No Degree + 10 years experience

5 years SA experience in similar scope

Job description

SECURITY CLEARANCE

TS/SCI with both Polygraphs is required

POSITION

Mid-Level Systems Administrator, Level 2

REQUISITION

KEY-SA2-03.080626

LOCATION

Ft. Meade, Maryland

JOB DESCRIPTION

(U) Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

REQUIRED

• (U) Provide support for implementation, troubleshooting and maintenance of IT systems
• (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• (U) Manage the daily activities of configuration and operation of IT systems
• (U) Provide assistance to users in accessing and using IT systems
• (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
• (U) Provide support for the escalation and communication of status to agency management and internal customers
• (U) Optimize system operations and resource utilization, and perform system capacity analysis and planning
• (U) Provide in-depth experience in trouble-shooting IT systems
• (U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• (U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• (U) Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

LCAT QUALIFICATIONS

CERTIFICATION: DoD 8570 IAT Level II Certification

EXPERIENCE:

• Bachelor’s degree + 5 years minimum experience, OR
• No Degree + 10 years minimum experience, OR
• Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree

NOTE: Bachelor’s degree in related discipline from an accredited college or university is required.

CSG, Inc. is an Equal Opportunity / Aff

All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.