Mid-Level Conversational AI Engineer — NLU & Dialog

United States Digital Space LLC; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Apple gear

Professional development

Generous vacation

Job summary

Omilia is seeking a Mid Software Engineer (Conversational AI Application Developer) to design, implement, and maintain high‑quality conversational AI apps on the Omilia Cloud Platform. You will take ownership of feature development, integrate with backend services, and contribute to model training and deployment processes.

The role emphasizes end‑to‑end development, rigorous testing, and collaboration within a squad under a Team Lead or Solution Delivery Manager, with opportunities to mentor

Qualifications

• Strong hands-on experience with the Omilia Cloud Platform (OCP) and core components.
• Solid background in software development, including JavaScript/Node.js and RESTful APIs/JSON.
• Working knowledge of NLU concepts: intents, entities, utterances, and conversational design best practices.
• Proficiency in Jira for task tracking and Git for version control.

Responsibilities

• Write clean, maintainable code to build conversational dialogs, integrating with backend web services and CCaaS platforms.
• Prepare and upload NLU training data, manage intent selection policies, and ensure high concept identification success rates.
• Perform rigorous unit testing and use ELK/Kibana to analyse logs and resolve runtime errors.
• Maintain technical documentation for implemented features and contribute to master prompts and implementation steps.
• Manage application deployments and promotions across OCP environments, following Omilia's change management protocols.

Skills

OCP experience

JavaScript/Node.js

RESTful APIs/JSON

NLU concepts

Debugging skills

Independent worker

Tools

ELK/Kibana

Git

Jira

CI/CD

Job description

Omilia is seeking a Mid Software Engineer (Conversational AI Application Developer) to design, implement, and maintain high‑quality conversational AI apps on the Omilia Cloud Platform. You will take ownership of feature development, integrate with backend services, and contribute to model training and deployment processes.

The role emphasizes end‑to‑end development, rigorous testing, and collaboration within a squad under a Team Lead or Solution Delivery Manager, with opportunities to mentor