Learning / Change Specialist - Communications

NetImpact Strategies Inc.; United States; Remote; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Plan

PTO & Wellness Leave

Pet Insurance

Tuition reimbursement

Certifications support

Top Workplace recognition

Team building & volunteering

Job summary

NetImpact Strategies Inc. is seeking a Learning / Change Specialist – Communications for a remote US-based role. You will craft audience-specific communications to support technology releases, user readiness, and adoption as part of a multidisciplinary team serving a federal customer.

The mid-level specialist collaborates with partnerships to deliver measurable user outcomes. Travel as required; position is remote with national scope.

Qualifications

• Bachelor’s degree or equivalent experience in communications or related field.
• 3+ years in internal/change communications or stakeholder engagement.
• Excellent writing, editing, presentation, and message tailoring.
• Experience planning comms for enterprise system implementations or releases.

Responsibilities

• Plan and execute stakeholder communications aligned to releases, training, onboarding, and workflow changes.
• Develop reusable Campaign in a Box materials, announcements, FAQs, briefings, and reinforcement content.
• Segment messages by user role, site, and operational need; coordinate distribution channels.
• Support readiness checks, local change networks, and feedback collection.
• Coordinate content reviews with service, training, and clinical stakeholders.
• Track engagement, feedback, and adoption signals to improve communications.
• Maintain accessible, accurate, and version-controlled communication products.

Skills

Writing & editing

Stakeholder engagement

Communication strategy

Enterprise system implementations

Education

Bachelor’s degree in communications

Equivalent relevant experience

Tools

Microsoft 365

SharePoint

Teams

Accessibility standards

Change management methods

Job description

Learning / Change Specialist – Communications

Job Locations US-Remote

NetImpact Strategies has an opportunity for a Learning / Change Specialist – Communications to create timely, audience-specific communications that support technology releases, user readiness, and adoption as part of a multidisciplinary team supporting a federal customer. The mid-level specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.

Responsibilities

• Plan and execute stakeholder communications aligned to releases, training, onboarding, and workflow changes.
• Develop reusable Campaign in a Box materials, announcements, FAQs, briefings, and reinforcement content.
• Segment messages by user role, site, and operational need; coordinate approved distribution channels.
• Support readiness checks, local change networks, and feedback collection.
• Coordinate content reviews and approvals with service, training, and clinical stakeholders.
• Track engagement, feedback, recurring questions, and adoption signals to improve communications.
• Maintain accessible, accurate, and version-controlled communication products.

Qualifications

Required Qualifications

• Bachelor’s degree in communications, public relations, organizational development, marketing, or related field; equivalent relevant experience considered.
• 3+ years of experience in internal communications, change communications, or stakeholder engagement.
• Excellent writing, editing, presentation, and message-tailoring skills.
• Experience planning communications for enterprise system implementations or releases.

Preferred Qualifications

• Experience in federal government, healthcare IT, or complex multi-site organizations.
• Experience with Microsoft 365, SharePoint, Teams, accessibility standards, and change management methods.
• Prosci or comparable organizational change credential.

Location Requirement

Remote (United States). Travel as required for approved program activities; frequency to be confirmed. Travel is subject to project needs and authorization.

Federal access requirements: Ability to satisfy applicable customer background screening, identity credentialing, and system-access requirements.

#LI-Remote

About Us

At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $85,000-105,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact may not pay the top of the salary range. Compensations are determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages.Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended(“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact [e-mail].