MID Account Manager - Pharmacy Solutions & Growth

McKesson; Columbus (OH); On-site; USD 80,000 - 133,000; Full time

Job summary

McKesson in Columbus seeks an experienced MID Account Manager to align McKesson products and services with customers’ strategic objectives. You will partner with Account Executives, Optimization Consultants, and the care team to deliver high-quality service and drive value for pharmacies.

Required are 4+ years in account management or pharmacy operations, knowledge of pharmacy workflows, and strong relationship-building skills. Will travel up to 50% and live near a major airport as noted.

Qualifications

• 4+ years account management or pharmacy operations.
• Experience in provider consulting, field sales, and/or product management.
• Knowledge of pharmacy systems, pharmacy operations and pharmacy workflow.
• Demonstrated experience in developing customer improvement plans.
• Team collaboration/team player.
• Community Oncology experience a plus.
• Certified Pharmacy Technician or equivalent pharmacy experience a plus.

Responsibilities

• Strategizes, plans and executes on value add and strategic activities for existing customer base of pharmacies. Understands the practices’ business challenges, strategies and priorities and helps address those needs.
• Understands and advises on practice processes, buying cycles and decision drivers as well as their current and future needs. Articulates ROI/value of products, services, offerings and solutions.
• Supports practice business growth, strategic planning, monitoring of progress, use of services products and growth solutions.
• Takes action to meet the needs and concerns of the practice and considers how actions or plans will affect practices; responds quickly to meet needs and resolve problems; avoids over commitments and sets reasonable expectations.
• Establishes customer feedback systems and implements effective ways to monitor and evaluate concerns, issues, and satisfaction within each practice and to anticipate the practices’ needs.

Skills

Account management

Pharmacy operations

Pharmacy workflow

Customer improvement plans

Team collaboration

Provider consulting

Field sales

Product management

Community Oncology

Certified Pharmacy Technician

Education

4-year Undergraduate College Degree

Job description

McKesson in Columbus seeks an experienced MID Account Manager to align McKesson products and services with customers’ strategic objectives. You will partner with Account Executives, Optimization Consultants, and the care team to deliver high-quality service and drive value for pharmacies.

Required are 4+ years in account management or pharmacy operations, knowledge of pharmacy workflows, and strong relationship-building skills. Will travel up to 50% and live near a major airport as noted.