Microsoft Systems Cloud Engineer

Manatt, Phelps & Phillips, LLP; Tampa (FL); On-site; USD 95,000 - 130,000; Full time

Job summary

Manatt, Phelps & Phillips, LLP is seeking a senior Microsoft Systems Engineer in Tampa to install, configure, secure, and operate the Manatt domain, including Exchange Online, AD/On-Prem, Azure, TEAMS, and related security services. The role focuses on senior-level administration, troubleshooting, and automation within a Microsoft 365 environment.

The candidate will manage identity, messaging, and security across cloud and on-premises platforms, work with IT teams, and ensure high availability

Qualifications

• 5+ years maintaining domain controllers.
• 5+ years’ experience in Windows Operating Systems.
• 5+ years’ experience configuring and Managing MS Teams, OneDrive, and O365 applications.
• Active directory and ancillary technologies (DHCP, DNS, GPO, Sites and Services).
• Understanding of on-premise vs cloud-based server/software implementations.
• Azure AD sync setup and MDM management.
• Single Sign-On and MFA configuration (Okta & Azure preferred).
• Experience with email technologies such as archiving, antispam, backups, SMTP logs.

Responsibilities

• Administer the Microsoft 365 environment and capabilities.
• Test, implement, and deploy Exchange Online.
• Manage Exchange Online using Office 365 Admin tools.
• Implement and enforce data retention and security policies.
• Provide technical expertise on Microsoft 365 cloud services.
• Resolve escalated tickets and ensure SLA targets.
• Develop scripts for automating processes and reporting.
• Manage VPN solution and Always On VPN deployments.
• Perform migrations and deployments related to Exchange and AD.
• Coordinate with local IT for process improvements.

Skills

Microsoft 365 admin

Exchange Online

Active Directory

PowerShell scripting

Azure AD

Intune / MDM

MS Teams

Security policies

Tools

SCCM

SharePoint

SQL Server

IIS

Job description

Department: Information Technology

Job Number: 100595

Offices: Tampa

With 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP, is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the Firm to provide a distinct and compelling value proposition.

Opportunity

Microsoft Systems Engineer is responsible for the installation, configuration, maintenance, security, and reliable operation of the Manatt domain, this includes but is not limited to Exchange, Active Directory (on-prem and Azure), SPAM filtering, TEAMS, VPN, Identity management. This role is the senior level on a team of system engineers and analysts.

Essential Functions Include

• Demonstrate mastery in the administration of the Microsoft 365 environment and its capabilities.
• Handles testing, implementation, and deployment of Exchange Online.
• Managing a Query Exchange environment using the Office 365 Command online tool.
• Implement and support security policies, such as data retention.
• Provide technical expertise on the messaging environment in the Cloud (Microsoft 365).
• Manage problem resolution to a satisfactory completion by managing tickets that are escalated to the engineer level.
• Review, test, and make recommendations for functionality of Microsoft 365 including Microsoft Outlook.
• Demonstrate expertise in anti-spam filtering, logging and email tracking and transport rules.
• Administer Single Sign-On using with Multi Factor Authentication.
• Perform scripting and reporting using PowerShell.
• Develop scripts for automating/updating processes within the environment.
• Manage team performance to ensure that it meets or exceeds defined Service Level Agreements.
• Responsible for the VPN solution (Always on VPN)
• Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.
• Monthly audits on the Active Directory environment to reconcile users.
• Collaborate with Local IT team to establish better process flow to mitigate incidents/tasks.
• Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune).
• Troubleshoot active sync issues with mobile devices.
• Troubleshoot issues with Microsoft 365 Teams.
• Create security and distribution groups in Active Directory.
• Create user guides and instructional documents for end-users.
• Manage assigned group, and file level permissions in Active Directory.
• Oversee, configure, and troubleshoot all aspects of the Enterprise Systems, to include, but not limited to Microsoft, Linux services, including Webservers, SQL databases, DHCP, DNS, Print Servers, MS O365 and applications that use these services.

Qualifications

• 5+ maintaining domain controllers.
• 5+ years’ experience in Windows Operating Systems
• 5+ years’ experience configuring and Managing MS teams, OneDrive, and O365 applications.
• Active directory and ancillary technologies such as, DHCP, DNS, GPO, Sites and Services, Logon Scripts, etc.
• An understanding of the differences between on premise and cloud-based server / software implementations.
• Setting up and maintaining Azure AD sync.
• Using Intune (or other MDM) to manage mobile devices and endpoints.
• Configuring and administering Single Sign on and Multiple Factor Authentication systems (Okta & Azure a plus)
• Experience with email related technologies such as archiving, antispam, backups, SMTP tracking logs, etc.
• Configuring conditional access policies for Exchange On-Line, Teams, OneDrive, and O365 applications.
• Microsoft Network, Security, and Operating Systems (server and workstation installation, configuration, and troubleshooting.
• Microsoft applications and services such as, but not limited to, DHCP, DNS, FTP, IIS, Intune, O365, SCCM, SharePoint, and SQL.
• Experience planning, implementing, and troubleshooting: MS O365Teams, Azure, Exchange Online, and TEAMS.
• Install, set up, and manage Active directory domain service.
• Understanding Azure bases PaaS and IaaS.
• Scripting experience using PowerShell.
• Provide Tier 3 support for escalated desktop issues in relation to application deployment.
• Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices.
• Certifications preferred (e.g., Windows, Microsoft Endpoint Manager, SCCM / MCSE)
• Follow proper escalation, communications, and change management policies for production system problems.
• Applicant must be able to work in a team environment with other systems administrators and engineers as well as work with other computer/facility support organizations and work well multi-tasking various related efforts.
• Must have good communications skills, both written and verbal and will be responsible for documentation of all aspects of various system installation and configuration efforts step-by-step.

EEO/AA EMPLOYER/Veterans/Disabled

Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under its program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).