Systems Engineer

eTrepid; Mechanicsville (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

eTrepid, a Maryland-based veteran-owned company, is hiring for a System Administrator to manage cybersecurity solutions and support clients across the nation. The position requires expertise in Microsoft 365 and Active Directory, along with a minimum of 4 years in system administration or support.

Candidates must have strong decision-making capabilities, clear communication skills, and the ability to work under pressure. Remote and onsite support responsibilities are included in this role.

Qualifications

• Minimum of 4 years experience in system administration including server and help desk support.
• Excellent oral and written communication skills.
• Must handle multiple tasks, work under pressure, and work well with people.

Responsibilities

• Troubleshooting and solving Level 1 and 2 incidents.
• Installing, configuring and maintaining servers and networks.
• Providing onsite support when needed.

Skills

System administration

Decision-making

Active Security Clearance

Communication skills

Multi-tasking

Education

Bachelor’s Degree in Computer Science or equivalent

Tools

Microsoft 365

Azure Government

VoIP phone systems

Job description

eTrepidis an Award-winning Veteran Owned Managed Security Service Provider (MSSP) located in and certified by the state of Maryland. We provide complete and comprehensive fully Managed Cyber Solutions that deliver on all five tenants of the NIST framework.eTrepidalso remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC).

The sun never sets oneTrepid, partnering with global leaders in IT enables our client systems to be monitored and serviced by seasoned and certified professionals in real time 24 hours a day, seven days a week, 365 days a year. We can even put boots on the ground in all 50 states.

Job Description

Working knowledge of Microsoft 365 Modern Workspace

Working knowledge of Office365 Security and Compliance Centre

Working knowledge of SPAM and threat prevention solutions
Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook,etc)

PowerShell scripting

Troubleshooting, Solving and following up of Level 1 and 2 incidents

Endpoints management through Intune or other Mobile Device Management solution

Operational security,maintenance,and governance
Perform software upgrades and patches (PC Software, Windows patch, firmware upgrades etc.)

Troubleshoot various Office 365 issues including connectivity and mobility

Ability to provide onsite support when needed

Installing, configuring and maintain servers and networks

Troubleshooting and configuration of Exchange Online and Active Directory

Performance management and optimization

Support anti-spam, web-filtering, network perimeter defense appliances and remote access solutions

Manage and support storage and virtualization platforms

Experience in Active Directory infrastructure, primary network services (TCP/IP, DNS, WINS, DHCP, etc.), and networked-based applications such as Exchange, SQL, anti-malware, backup, and disaster recovery systems (BDR).

Monitoring, managing, and troubleshooting of configuring LAN/WAN, CISCO/Fortinet/NetgearSwitches/routers, Cisco/Fortinet firewalls, Cisco/RUCKUS wireless devices, SoHo Network Devices, and SDWAN devices.

Remote IOS upgrade of network devices like Switches, Routers, Firewall and WLC.

Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP, MSTP, Rapid-PVST, Inter-Vlanrouting, HSRP, VRRP, stacking switching & troubleshooting.

Firewall Inside, Outside & DMZ zone and Security Level, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting.

• Operating System security rights, privileges, user and patch management as well as hardening techniques.
  
• Order, Install, configure, and maintain personal computers, Windows networks, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, plotters, and related equipment.
  
• Develop and conduct various training and instruction for system users on operating systems, relational databases, and other Microsoft applications; assist users in maximizing use of networks and computing systems

Qualifications

REQUIRED SKILLS:

• Position requires considerable decision-making capability. Ability to evaluate and act on a wide variety of technical situations.
• Active Security Clearance.
• Minimum of 4 years experience in system administration, including server and help desk support
• Must handle multiple tasks, work under pressure, and work well with people.
• Excellent oral and written communication skills.
• Bachelor’s Degree in Computer Science OR related field OR equivalent experience
• CCP Certification

DESIRED SKILLS:

• Experience administering Microsoft 365 (GCC HIGH) and Azure Government
• Ability to travel at times and 24X7 availability
• Experience with Business Continuity, Backup, and Disaster Recovery
• Manage and maintain VoIP phone systems
• Experience with communications equipment and cabling

Additional Information

If you have an interest and meet these requirements, we encourage you to apply online!

Must be a United States Citizen to Apply.

Successful applicants will be asked to show proof they can legally work in the U.S.

EOE Principles Only.

Job Location