Microsoft SharePoint Systems Engineer

Foundever; United States; Remote; USD 80,000 - 100,000; Full time

Job description

About the Role

We are seeking a highly skilled and proactive SharePoint Engineer to join our global IT team. This role will support both SharePoint Online and On-Premises environments, along with Power Automate, Power Apps, and Microsoft Dataverse, to empower collaboration, automation, and data integration across the business.

As part of a large-scale BPO organization, you will play a key role in enabling secure, scalable, and efficient digital workplace solutions for thousands of users across multiple regions.

Key Responsibilities

SharePoint Online Management

• Administer, configure, and maintain SharePoint Online environments, including site collections, document libraries, content types, and permission structures.
• Oversee the full lifecycle of SharePoint sitesfrom creation and usage governance to decommissioning.
• Monitor system health, performance, and usage metrics, proactively resolving issues and optimizing performance.
• Ensure compliance with corporate governance policies and best practices for content management and collaboration.

SharePoint On-Premises Administration

• Manage on-prem SharePoint farms (2013/2016/2019), including upgrades, patching, backup/restore, and infrastructure health.
• Handle hybrid configurations, ensuring a seamless user experience across cloud and on-prem environments.
• Work on a project team to transition on premises content to SharePoint Online

Power Automate Administration

• Design, implement, and maintain Power Automate flows that automate business processes and enhance productivity.
• Troubleshoot and optimize existing workflows for performance, reliability, and compliance.
• Collaborate with business teams to develop automation solutions that meet operational requirements.

Power Apps Administration

• Develop, deploy, and manage custom Power Apps solutions that integrate with SharePoint, Dataverse, and other business systems.
• Maintain and enhance apps based on evolving user needs and feedback.
• Ensure applications are secure, performant, and user-friendly.

Microsoft Dataverse Administration

• Administer Dataverse environments and manage custom tables, relationships, business rules, and data policies.
• Integrate Dataverse with Power Platform solutions to facilitate seamless data access and automation.
• Monitor data integrity, access control, and platform scalability.

Security & Compliance

• Implement and maintain security best practices across SharePoint and Power Platform environments.
• Enforce governance, access control, data retention, and auditing policies.
• Support compliance initiatives and respond to internal/external audits as required.

Support & Troubleshooting

• Provide Tier 2/3 support for SharePoint Online, SharePoint On-Prem, Power Automate, Power Apps, and Dataverse.
• Resolve technical issues and ensure timely resolution of incidents and service requests.
• Deliver end-user training and create documentation to support adoption and best practices.

Required Technical Skills

• Minimum 3+ years of experience as a SharePoint Administrator or similar role.
• Hands-on experience with SharePoint Online and SharePoint On-Premises.
• Strong expertise in Power Automate, Power Apps, and Microsoft Dataverse administration and development.
• Experience designing and managing SharePoint site collections, document libraries, and permissions models.
• Proficient with Microsoft 365 tools and services: OneDrive, Teams, Outlook, and Exchange Online.
• Familiarity with PowerShell, PnP PowerShell, and automation scripting for administration tasks.
• Understanding of data modelling and relational structures in Dataverse.
• Familiarity with Power BI, including basic report integration with SharePoint and Dataverse.
• Solid grasp of security, compliance, and governance in the Microsoft cloud ecosystem.

Preferred Qualifications

• Microsoft certifications (e.g., MS-700, PL-900, PL-100, PL-400, or equivalent).
• Experience in enterprise-scale BPO or IT service management environments.
• Familiarity with third-party SharePoint management tools (e.g., ShareGate, Metalogix).
• Knowledge of hybrid identity and authentication models (Azure AD Connect, ADFS).

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to communicate complex technical information to non-technical users.
• Self-starter with excellent time management and organizational skills.
• Collaborative mindset with a focus on service delivery and user satisfaction.