Ideally contract to hire, Hire at Director level role with executive presence
The Role
Our client is seeking a senior, hands-on Microsoft Infrastructure Engineer to serve as the technical right hand to the Head of IT / CI&SO. This is the second-most senior technical position within a lean IT organization, with responsibility for supporting and improving the firm's Microsoft infrastructure, cloud environment, endpoint management, and identity platform.
The ideal candidate is a technical authority who has owned infrastructure and cloud initiatives, rather than someone focused primarily on user support or administration. The role has significant hands-on responsibility across Azure, Microsoft 365, Intune, Entra ID, and Windows infrastructure, while also serving as a senior escalation point for the broader IT environment.
The environment is fast-paced and highly executive-facing. The successful candidate will be comfortable making independent technical decisions, troubleshooting complex issues, applying security policies in real time, and working directly with senior leadership. Third-party vendors provide specialized support in areas such as networking, security, and AV, so the expectation is broad technical fluency rather than deep specialization in every discipline.
Key Responsibilities
- Serve as the senior technical escalation point within IT, owning complex infrastructure and technology issues through resolution.
- Design, implement, administer, and troubleshoot the firm's Microsoft and Azure environment.
- Manage and optimize Microsoft Intune, including Windows Autopilot, zero-touch provisioning, application deployment, compliance policies, endpoint configuration, and device security.
- Administer Entra ID, including Conditional Access, identity policies, and MFA.
- Lead technical initiatives to modernize and standardize the firm's identity and endpoint environment, including the migration from Duo to Entra-based MFA.
- Support and manage Azure infrastructure, including virtual machines, storage, networking, backup, and cloud security.
- Automate infrastructure and administrative tasks using PowerShell, Microsoft Graph API, or similar tools where appropriate.
- Maintain working knowledge of networking, security, AV, and other infrastructure technologies, handling routine issues independently and coordinating with specialist vendors when deeper expertise is required.
- Provide high-touch, white-glove technology support to executives and senior leadership.
- Mentor and develop junior IT team members, particularly in Microsoft endpoint and cloud technologies.
- Evaluate technical issues through a security-first lens and exercise independent judgment without unnecessarily escalating routine decisions.
- Participate in infrastructure projects and initiatives from planning and design through implementation and ongoing support.
Required Qualifications
- 10+ years of senior, hands-on IT infrastructure experience, ideally serving as a technical authority or senior escalation point within an organization.
- Strong experience with Azure cloud infrastructure, with demonstrated ownership of cloud infrastructure projects rather than Azure administration alone.
- Deep hands-on experience with Microsoft Intune, including Windows Autopilot, zero-touch provisioning, Win32 application packaging, compliance policies, Conditional Access, and LAPS.
- Strong Entra ID experience, including identity management, Conditional Access, and MFA.
- Demonstrated experience migrating or implementing an MFA solution, including planning, pilot groups, phased deployment, user enrollment, exceptions, and break-glass access.
- Experience with Microsoft 365 and Windows infrastructure.
- Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues.
- Experience with infrastructure automation using PowerShell and/or Microsoft Graph API is preferred.
- Working knowledge of networking, security, backup, and other core infrastructure technologies.
- Strong executive presence and communication skills, with the ability to work directly with C-suite and senior leadership.
- Demonstrated experience mentoring or developing junior IT professionals.
- Financial services experience — particularly hedge funds, private equity, investment management, or a similar environment — is strongly preferred.
Experience with some of the following is highly valuable: