Microsoft Dynamics CRM Specialist

Synergis; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A leading company in legal services is seeking a Mid-Senior level Marketing Technology Specialist based in Atlanta, GA. This hybrid role involves managing CRM initiatives, leading deployments, and ensuring compliance while collaborating across departments. The ideal candidate will have extensive experience in supporting marketing technologies, specifically within the legal industry, and possess strong analytical and problem-solving skills.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 5+ years of experience in the legal industry specifically supporting CRM.
• Strong understanding of C#/.NET and experience with data integration.
• Familiarity with Common Data Service (CDS) and Common Data Model (CDM).

Responsibilities

• Manage CRM and Experience Management initiatives within the firm.
• Lead CRM deployment including data security and access protocols.
• Provide support and training on marketing technologies.

Skills

Data security

Communication

Problem-solving

Analytical skills

Organizational abilities

Tools

Microsoft Dynamics CRM

Litera Foundation

Vuture

Microsoft Azure

Power Apps

Job description

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LOCATION: Hybrid – (Atlanta, GA – 1 day per week in office)

PERM POSITION

• Manage and support CRM and Experience Management initiatives within the firm.
• Lead CRM deployment activities; strategize, design, and implement data security and access protocols.
• Act as a technical liaison for CRM and integrated applications.
• Coordinate data integration across multiple marketing systems including campaign and event management tools.
• Maintain and update marketing databases with accurate and integrated data (ETL processes).
• Provide technical support and training to end users on marketing technologies.
• Monitor product roadmaps and communicate feature updates and implementation plans to stakeholders.
• Ensure compliance with legal and industry standards across all marketing activities.
• Collaborate with IT and Marketing teams on change control processes and production releases.
• Analyze marketing data to inform strategies and present data-driven insights.
• Document system configurations and changes clearly and consistently.
• Support additional marketing technology projects and responsibilities as assigned.
• 5+ years of experience in the legal industry, specifically supporting CRM and Experience Management systems.
• Hands-on experience with Microsoft Dynamics CRM, Litera Foundation, and other e-marketing platforms (e.g., Vuture).
• Strong understanding of C#/.NET Framework for maintaining Dynamics custom code.
• Experience with Common Data Service (CDS) and Common Data Model (CDM).
• Familiarity with Microsoft Azure and Power Apps.
• Excellent communication and client service skills.
• Ability to manage multiple projects with keen attention to detail.
• Strong problem-solving, analytical, and organizational abilities.

Marketing Technology Specialist Preferred Experience:

• Experience with Legal360 CRM platform.
• Prior success in training and supporting staff in marketing technology tools.
• Strong visual data presentation and reporting capabilities.
• Project management skills and working knowledge of Microsoft Office tools.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to [e-mail]

If you require assistance or an accommodation in the application or employment process, please contact us at [e-mail].

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital, and creative professionals. Learn more about Synergis at www.synergishr.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Legal Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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