Microsoft Dynamics CRM Administrator

MDA Edge; Aurora (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading company in IT Services is seeking a skilled Microsoft Dynamics CRM Administrator to oversee the configuration and maintenance of their Dynamics 365 CRM system. The role involves enhancing system functionality, ensuring integration with business processes, and providing ongoing support to users. Ideal candidates will have a strong background in Power Platform and proven experience in managing CRM environments.

Qualifications

• Proven experience managing Microsoft Dynamics 365 CRM environments.
• Hands-on experience with JavaScript, C#, SQL, and CRM SDKs.
• Understanding of Azure services and cloud-based CRM solutions.

Responsibilities

• Administer and maintain Microsoft Dynamics CRM, including security settings and user permissions.
• Develop, customize, and implement CRM workflows, dashboards, and reports.
• Monitor system performance, troubleshoot issues, and provide technical support to users.

Skills

Power Platform

Power Automate

Power BI integration

JavaScript

C#

SQL

CRM SDKs

Azure

Problem-solving

Attention to detail

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in a related field

Job description

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by MDA Edge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $120,000.00/yr

About the Role: We are seeking a skilled Microsoft Dynamics CRM Administrator to oversee the configuration, customization, and maintenance of our Dynamics 365 CRM system. The ideal candidate will ensure seamless integration with business processes, enhance system functionality, and provide ongoing support to end-users.
Key Responsibilities:

• Administer and maintain Microsoft Dynamics CRM, including security settings, user permissions, and system configurations.
• Develop, customise, and implement CRM workflows, dashboards, and reports.
• Support CRM upgrades, patches, and integrations with third-party applications.
• Monitor system performance, troubleshoot issues, and provide technical support to users.
• Collaborate with stakeholders to optimise CRM functionalities to align with business objectives.
• Ensure data integrity through proper validation, backup procedures, and security best practices.
• Maintain documentation for configurations, customisations, and system enhancements.
• Stay updated on Microsoft Dynamics 365 updates, features, and best practices.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience managing Microsoft Dynamics 365 CRM environments.
• Strong expertise in Power Platform, Power Automate, and Power BI integration.
• Hands-on experience with JavaScript, C#, SQL, and CRM SDKs.
• Understanding of Azure services and cloud-based CRM solutions.
• Ability to analyse business requirements and implement CRM solutions accordingly.
• Excellent problem-solving skills, attention to detail, and user support experience.

Preferred Qualifications:

• Microsoft certifications such as Dynamics 365 Fundamentals or Power Platform Functional Consultant.
• Experience working in a global CRM environment with multi-site implementations.
• Familiarity with Agile methodologies and DevOps practices.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at MDA Edge by 2x

Sign in to set job alerts for “Customer Relationship Management Administrator” roles.

Assistant Marketing and Proposal Coordinator

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.