Regional Operations Manager – Midwest

BrainWorks; Indiana (PA); Remote; USD 75,000 - 120,000; Full time

Job summary

A leading company in Facilities Services seeks a Regional Operations Manager to support franchisee success through strategic partnership and operational excellence. This remote role involves coaching franchise owners, analyzing financial performance, and enhancing brand integrity across the region. Candidates should have a Bachelor's degree and a deep understanding of B2B franchising operations.

Qualifications

• Required Bachelor's degree in Business Administration, Finance, Accounting, or related field.
• Deep understanding of B2B franchising operations.
• Ideal candidate should have strong relationship-building skills with franchise owners.

Responsibilities

• Primary contact for franchise owners, focusing on operational and financial development.
• Analyze financial statements and guide franchisees to improve profitability.
• Assist franchisees with annual business planning and goal setting.

Skills

B2B franchising operations

Strategic partnership

Financial analysis

Business growth coaching

Operational excellence

Education

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Bachelor's degree in Accounting

Job description

Join to apply for the Regional Operations Manager – Midwest role at BrainWorks.

Industry: Facilities Services, Real Estate

Job ID: 36858504765

Category: Industrial

Location: Remote, IN

BrainWorks has been retained by a $100M+ B2B franchise brand headquartered in the greater Tampa area. This highly respected, faith-based company has over 30 years in business with more than 150 franchisees across 32 states.

This Regional Operations Manager will play a critical role in supporting franchisee success through business insight, strategic partnership, and regionally focused development. In this field-based role, you will work directly with franchise owners to provide coaching and operational support, helping them grow sustainable, profitable businesses. Emphasis will be placed on business performance, financial health, and market expansion, ensuring each franchisee is equipped with the necessary tools and understanding to succeed. The ideal candidate will have a deep understanding of B2B franchising operations and the ability to develop strong relationships with franchise owners.

Key Responsibilities:

• Serve as the primary contact and strategic resource for franchise owners within an assigned region, taking full ownership of operational and financial development.
• Provide tailored coaching focused on business growth, financial health, and operational excellence.
• Analyze financial statements (P&L, balance sheets, AR/AP, cash flow) and guide franchisees in understanding and acting on insights to improve profitability.
• Identify underperformance and risks early, leading responses to address issues, collaborating with internal teams as needed.
• Assist franchisees with annual business planning, goal setting, and benchmarking for long-term sustainability.
• Conduct regular in-person visits and virtual meetings to evaluate performance and ensure strategic alignment.
• Maintain thorough documentation of interactions, action plans, and milestones using task management systems.
• Partner with internal departments to connect franchisees to resources and ensure successful implementation.
• Ensure brand integrity and consistency across all regional locations, addressing gaps proactively.
• Share field insights and identify trends to enhance regional support strategies.
• Contribute to training, documentation, and refinement of best practices for franchise partners.
• Develop yearly financial forecasts with franchise partners using historical data and benchmarking.
• Support departmental initiatives, including updates to operations manuals.

Qualifications: Bachelor's degree in Business Administration, Finance, Accounting, or related field required.

Preferred Geography: Tampa, FL; DMV; Indianapolis, IN; Louisville, KY; or remote with up to 50% travel.

BrainWorks specializes in connecting industrial organizations with top talent to drive operational excellence and business performance. Our Industrial Practice partners with a range of organizations, from startups to Fortune 100 companies, to deliver exceptional professionals aligned with your goals.

Learn more at brainworksinc.com.