Microsoft Dynamics 365 Developer

TECHNOLOGY & INNOVATION; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Office of Technology and Innovation (OTI) in New York City is seeking a senior development professional to design, implement, and maintain Dynamics 365 customizations, plugins, and integrations. You will build modern front-end solutions with JavaScript, React, and PowerApps, and implement robust back-end services in .NET/C# and Web APIs.

Ideal candidates bring extensive experience in Dynamics CRM, Power Platform, and integrating diverse systems, with knowledge of Agile practices and strong

Qualifications

• Baccalaureate degree with 24 credits in voice and/or data telecommunications or related field and 4 years of relevant experience.
• Associate degree with 12 credits and 5 years of experience in related roles.
• Education/experience equivalent to (1) with additional supervisory/ executive experience.

Responsibilities

• Develop and maintain Dynamics 365 customizations, plugins, workflows, and integrations.
• Build front-end using JavaScript, React, and PowerApps; back-end with .NET/C# and Web APIs.
• Collaborate with architects and QA to deliver secure, scalable solutions.
• Handle special projects and initiatives as assigned.

Education

Bachelor's degree with 24 credits in telecommunications or related field

Associate degree with 12 credits in telecommunications or related field and 5 years experience

Education/experience equivalent to item 1 with required supervisory experience

Tools

Power Apps

Power Automate

Microsoft Dynamics CRM

Power Platform

JavaScript

React

C#/.NET

Job description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Responsibilities

• Develop and maintain Microsoft Dynamics 365 system customizations, plugins, workflows, and integrations.
• Build front-end solutions using JavaScript, React, and PowerApps, and back-end services using .NET, C#, and Web APIs.
• Partner with architects and QA teams to deliver secure, scalable, and high‑quality solutions.
• Handle special projects and initiatives as assigned.

HOURS/SHIFTDay

WORK LOCATIONManhattan, NY

Minimum Qualifications

• 1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
• 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
• 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four‑year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Preferred Skills

• Minimum of 8 years of application development experience, including at least 3 years with Microsoft Dynamics CRM and the Power Platform.
• Microsoft Dynamics CRM Developer and/or Power Platform Developer certification preferred.
• Experience with Power Apps, Power Automate.
• Strong experience integrating Dynamics CRM with external systems.
• Familiarity with Agile development methodologies.
• Excellent problem‑solving and communication skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.