Microsoft Dynamics 365 - Customer Experience Developer (Remote)

Prattwhitney; Hockanum (CT); Remote; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid time off

Job summary

RTX's Pratt & Whitney Digital Technology team seeks a Dynamics 365 Customer Engagement Developer for a remote U.S.-based role. You will design and implement solutions, document architectures, and collaborate with customers to meet operational goals using D365, PowerPlatform, and related tech.

The role requires strong skills in JavaScript, C#.NET, SQL, and DevOps, with flexibility for occasional in-person steps. RTX offers extensive benefits and a competitive salary range.

Qualifications

• Requires 8+ years hands-on experience with Dynamics 365 CE and related tech.
• Citizenship required for program access.

Responsibilities

• Document infrastructure and system design via diagrams and wireframes.
• Translate requirements into solution designs using standard work.
• Partner with customers to deploy packaged and custom solutions.
• Collaborate with teams to meet operational goals.

Skills

JavaScript

C#.NET

VB.NET

ASP.NET

Dynamics 365 CRM

PowerPlatform

SQL

SharePoint Online

Visual Studio

Jira

GitHub

CRM SDK

web API

SSIS

KingswaySoft

PowerBI

Education

Bachelor’s degree in computer science, MIS, IT, or related field

Advanced degree in computer science, IT, data science, or related field

Tools

Dynamics 365 CE

Microsoft Dynamics

CRM SDK

Job description

Date Posted: 2026-09-25 Country: United States of America Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years.

Join us and help shape the future of aerospace and defense.

The Pratt & Whitney Digital Technology team has an exciting remote opportunity available for a highly skilled Dynamics 365 Customer Experience Developer.

What You Will Do

• Ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes and other visual documentation for consumption by both the Digital Technology team and customer stakeholders.
• Ability to clearly articulate and solve problems related to both system and environmental limitations.
• Partnering with our customers to identify, deploy and support packaged and custom-developed solutions that provide capabilities that help achieve P&W operational goals.
• Translating customer requirements into a solution design and implementing using Digital Technology Standard Work.

Qualifications You Must Have

• Bachelor’s degree in computer science, Management Information System, Information Technology, or related technical field and 8+ years of hands on hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE); OR an Advanced degree in computer science, Information Technology, Data Science, or a related technical field and 5+ years of hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE).
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Required Technical Expertise

• JavaScript, C#.NET, VB.NET and/or ASP.NET platforms.
• Dynamics 365 CRM, PowerPlatform, SQL, SharePoint Online.
• DevOps and version-controlled solutions (Visual Studio, Jira, GitHub, CRM SDK).
• Experience with web API.
• Management of ETL tool to migrate data between environments (e.g., SSIS, KingswaySoft).
• PowerBI or fundamentals of other data visualization solutions.
• Demonstrated ability to pick up unfamiliar technology with ease.
• Effective communication in technical to business alignments.
• Compile customer data into easily digestible interactive diagrams and reports.

* This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement. Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.