Director, Business Systems & Transformation (Hybrid)

Prattwhitney; East Hartford (CT); Hybrid; USD 186,000 - 354,000; Full time

Benefits offered by this job

Relocation assistance

Employee referral award

Job summary

Pratt & Whitney, a world leader in aircraft engines and systems, seeks a Director of Business Systems & Transformation to lead digital strategy, goal alignment, and cross‑transformation efforts. You will supervise a team delivering digital initiatives, dashboards, and Planview governance to support PW Strategy & Transformation.

Hybrid role with relocation eligibility and comprehensive benefits. Requires 14+ years in Digital Strategy & Transformation or 12+ with advanced degree, plus strong

Qualifications

• Bachelor's degree in CS/MIS/IT or related with 14+ years of experience in Digital Strategy & Transformation; or an advanced degree with 12+ years in the field.
• Strong proficiency in analytics, dashboarding tools, and digital reporting capabilities.

Responsibilities

• Strategic liaison between PW Digital and PW Strategy & Transformation.
• Partner with ES Operational Excellence to adopt or adapt digital tools.
• Define technology solutions to support digitalization of goals and improvement targets.
• Ensure alignment of goals and targets across PW Digital and key stakeholders.
• Own and continuously improve PW Digital dashboards and tools including Planview.

Skills

Analytics

Dashboarding

Digital reporting

Education

Bachelor’s degree in Computer Science, MIS, IT or related field

Tools

Planview

Job description

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do

The Director of Business Systems & Transformation is responsible for supporting and partnering with the Pratt & Whitney Strategy & Transformation and ES Operational Excellence organizations. This role requires extensive experience and critical knowledge with RTX’s Goal Alignment, REPM, and CORE processes. This leader will supervise a team of specialists that will focus on supporting digital initiatives for the Pratt & Whitney Strategy & Transformation office, digitalization of goals and improvement targets, and cross Pratt & Whitney transformation efforts. This role reports to the VP, CDO within the Pratt & Whitney Digital Team.

Key Responsibilities

• Strategic Partnership and Collaboration - Serves as the primary strategic liaison between PW Digital and PW Strategy & Transformation.
• Builds and maintain strong partnerships with the ES Operational Excellence organization.
• Assesses ES Operational Excellence’s digital tool suite and identify opportunities to adopt or adapt them within PW in coordination with PW Strategy & Transformation.
• Provides integrated visibility to the PW Digital SLT on initiatives spanning PW Strategy & Transformation and ES Operational Excellence.
• Goals & Improvement Targets - Partners with PW Strategy & Transformation to define technology solutions that support digitalization of goals and improvement targets.
• Collaborates with the PW Digital Office of the CDO and the PW Digital CORE Embedded Lead to ensure alignment of goals, improvement targets, and catch‑ball processes across PW Digital and key stakeholders.
• Works with the Service Assurance leader and PW Digital SLT to establish operational processes that reinforce accountability for PW Digital goals and improvement targets.
• Cross Transformation Efforts - Support and execute cross transformation initiatives for PW Digital (e.g., Program Cockpit / CORE Control Room, M&A, REPM, etc.).
• Act as PW Digital’s focal point and representative for all cross‑transformation activities.
• Provide regular status updates and insights on cross‑transformation efforts to the PW Digital SLT.
• Service Ownership - Own, maintain, and continuously improve the digital systems, dashboards, and tools supporting PW Strategy & Transformation, including digitized goals, improvement targets, and Planview.
• Partner with PW Strategy & Transformation and ES Operational Excellence to deliver digital enablement for REPM and Planview.
• Define and maintain a technology roadmap in collaboration with key stakeholders to advance digital capabilities and system performance.

Qualifications You Must Have

• Bachelor’s degree in Computer Science, Management Information System, Information Technology or related technical field with 14+ years of experience in Digital Strategy & Transformation, including digital goal alignment processes, M&A execution, and digitalization/automation of business processes; OR an advanced degree with 12+ years of experience in Digital Strategy & Transformation, including digital goal alignment processes, M&A execution, and digitalization/automation of business processes.
• Strong proficiency in industry‑leading analytics, dashboarding tools, and digital reporting capabilities.

Qualifications We Prefer

• CORE Expert certification or extensive knowledge of RTX CORE processes (or equivalent).
• Deep experience with RTX Goal Alignment, Improvement Target, REPM, and RLPM processes (or equivalent).
• Demonstrated sound judgment, decision‑making ability, and adaptability in complex environments.
• Proven track record of building trusted relationships and serving as a strategic partner across multiple stakeholder groups.

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

* This requisition is eligible for relocation and an employee referral award. ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

Security Clearance Type: None/Not Required Security Clearance Status: Not Required