Microsoft-Configuration Manager Customer Support /Service

Concentrix; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking experienced professionals to join their dynamic team in transforming customer experiences through technology. This role focuses on leveraging Microsoft Intune and SCCM to manage modern workplace environments, ensuring seamless integration and management of devices. With a commitment to innovation and excellence, the company fosters a culture of growth and collaboration, providing opportunities for career advancement. If you are passionate about technology and have a background in modern management solutions, this is an exciting opportunity to make a significant impact in a supportive and award-winning environment.

Qualifications

• 5-10 years of experience in Modern Management and Configuration Manager environments.
• Expertise in deploying and managing Intune and SCCM.

Responsibilities

• Design, deploy, and troubleshoot MECM and Intune solutions.
• Manage large Configuration Manager environments and migrations.

Skills

Microsoft Intune

SCCM

Windows 10

Windows 11

Mobile Device Management

Troubleshooting

Active Directory

VPN

Security

Education

Bachelor's Degree in Computer Science or related field

Tools

MECM (Microsoft Endpoint Configuration Manager)

Bitlocker

MBAM

Job description

Job Title:

Microsoft-Configuration Manager Customer Support /Service

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for senior profiles with extensive experience in Intune, SCCM and Windows Client (Windows 10 and 11).

Additionally, it's crucial that they have experience handling large Configuration Manager environments, such as hierarchies with CAS and multi-domain environments.

We also need candidates who have experience migrating from on-prem SCCM hierarchies to MS Intune and managing Mobile Devices with MS Intune (MAM and MDM).

Requirements:

• The candidates should have 5-10 years of experience and be purely oriented towards Modern Management.
• Design, Deploying, troubleshooting and Implementing MECM (Microsoft Endpoint Configuration Manager) "SCCM" (2012, Current Branch).
• Knowledge in Windows 10, Windows 11, Windows as a Service, Troubleshooting Windows 10/11.
• Design, Implementing and Managing Intune (Mobile Devices Management, M365 APPS Deployment…).
• Need to be an Expert regarding Modern Workplace, valuable experience with MBAM / Bitlocker, valuable experience analyzing SCCM Hierarchies, valuable experience with Windows Server and Infrastructure related technologies (AD, VPN, Security).
• Intune Management, Intune Workshops Delivery, Windows LAPS, Bitlocker Management With Intune and MBAM integrated with ConfigMgr…
• Good understanding in English oral and written communication.

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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