Customer Service Specialists

Concentrix; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a global technology and services company as a Customer Service Specialist, providing exceptional support to customers in Lithuanian and English. This work-from-home position offers training and a bonus model based on individual and team performance. Ideal candidates will have strong communication skills and a willingness to learn.

Benefits

Bonus model based on performance

Extra for successful referrals

Team activities

Work-from-home opportunity

Qualifications

• Fluent in Lithuanian and at least B2 level in English, both written and verbal.
• Experience in customer support is a plus, but not required.

Responsibilities

• Provide best possible support to customers via phone, email, social media, and apps.
• Listen actively to customer needs and troubleshoot issues.

Skills

Fluency in Lithuanian

English proficiency

Job description

Job Title:

Customer Service Specialists

Job Description

Experience the thrill of a game-changing career!

Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.

Location: Work-from home

Start date: 11th of June

Working hours: Monday to Sunday, work in 8.5 h shifts, from 9 AM to 10 PM

Salary: 1375 EUR/Gross monthly

Tasks:

Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Lithuanian or English language.

What we offer you

• A bonus model based on your and team's performance

• Extra add-on for successful referrals for this role

• Team activities

• Opportunity to work-from-home

You will be a great fit, if you,

• Speak Lithuanian fluently

• Feel comfortable to switch to English language (B2 level, both written and verbal)

• It would also be great if you already have experience in customer support — but if not, no worries, we'll teach you everything you need to know.

Experience the best version of you!

We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

LTU Lithuania Work-at-Home

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents