Microsoft 365 Systems Administrator/Analyst - 1744

Central Counties Services; Temple, Northern (TX, KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

PTO

Holidays

Volunteer Time Off

Retirement Match

EAP

FSA

Job summary

Central Counties Services seeks a senior-level computer systems analyst to plan and analyze user requirements, procedures, and problems to automate processing or to improve existing systems. May supervise others and work under limited supervision, with considerable latitude for initiative and independent judgment.

The role emphasizes trauma-informed care in all areas of service delivery, and requires coordinating installation, defining business process requirements, and designing or modifying

Qualifications

• Experience in systems analysis and design work.
• Graduation from an accredited four-year college or university with major coursework in computer science, computer information systems, management information systems, or a related field is generally preferred.

Responsibilities

• Oversees and provides guidance in troubleshooting and solving problems relating to computer systems or programs.
• Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises optimum solutions.
• Analyzes and tests new or existing procedures, information systems, or utility programs for efficiency and effectiveness.

Job description

Job Details

Job Location: Temple Main - Temple, TX 76501

Position Type: Full Time

Education Level: 4 Year Degree

Travel Percentage: Up to 10%

Job Shift: Day

Minimum Starting Hourly Rate: $32.05

Maximum Starting Hourly Rate - Dependent on Qualifications

Benefits

• Health
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off - 9.23 hrs per pay period
• 10 Observed Company Paid Holidays
• 8 Hours Annual Volunteer Time Off
• Retirement Plan w/ Employer Match
• Employee Assistance Program
• Flexible Spending Account

GENERAL DESCRIPTION

Performs highly complex (senior-level) computer systems analysis work. Work involves planning and analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. May assign and/or supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.

• Oversees and provides guidance in troubleshooting and solving problems relating to computer systems or programs.
• Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises optimum solutions.
• Analyzes and tests new or existing procedures, information systems, or utility programs for efficiency and effectiveness.
• Analyzes and defines agency disaster recovery responsibilities and procedures.
• Coordinates, plans, and schedules the installation or training for new or revised systems and defines business process requirements.
• Designs, modifies, and implements new or revised systems to serve new purposes or improve work flow.
• Details input and output record formats for computer programs, designs forms, and writes instructions for the use of forms.
• Determines operational, technical, and support requirements for the location, installation, operation, and maintenance of data processing, data communications, and computer and management information systems.
• Prepares and defines the goals of the system and devises flow charts and diagrams describing logical operational steps of programs.
• Assists with the preparation of cost-benefit and return-on-investment analysis to aid in decisions on computer system modifications and implementations.
• May evaluate and recommend action on testing and certification of software and hardware upgrades.
• May write and update personal computer and mainframe application programs.
• May assist in information systems security administration.
• May assist in the design, development, and maintenance of various computer applications.
• May assign and/or supervise the work of others.
• Must stay compliant with all required training.
• Performs related work as assigned.
• Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.
• Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center.
• Frequent daily driving within the catchment area is required.

GENERAL QUALIFICATIONS

Experience and Education

Experience in systems analysis and design work. Graduation from an accredited four-year college or university with major coursework in computer science, computer information systems, management information systems, or a related field is generally preferred. Education and experience may be substituted for one another.

Knowledge, Skills, and Abilities

Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.

• Knowledge of the limitations and capabilities of computer systems, of the techniques used in the design of non-automated systems, of information technology equipment, of applicable programming languages, of computer hardware and software, of computer operating systems, of writing program code, and of automated mapping.
• Skill in coordinating and solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer systems.
• Ability to analyze systems and procedures, to write and revise standards and procedures, to handle multiple projects, to communicate effectively, and to assign and/or supervise the work of others.

Relationship Skills

• Ability to communicate effectively, both verbally and in writing.
• Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
• Ability to perform tasks effectively and efficiently.
• Ability to plan and schedule work and implement directives without constant supervision.
• Ability to present a professional appearance and conduct when representing the Center.
• Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
• Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.

Additional Requirements

• Must have and maintain a valid drivers’ license with an acceptable driving record.
• Regular attendance and reliability is critical to business operations.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

EQUAL OPPORTUNITY EMPLOYER

Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.