Microsoft 365 & SharePoint IT Assistant

Pure Earth

New York (NY)

Hybrid

USD 39,000 - 47,000

Full time

5 days ago

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Job summary

Pure Earth is seeking an IT Assistant in New York to support the Microsoft 365 collaboration environment, focusing on SharePoint Online and Microsoft Teams. You will work with the Digital Workspace Manager to administer tools, support end users, and assist with automation using Power Platform.

The ideal candidate is customer-focused, technically curious, and eager to grow in a collaborative IT environment. Hybrid work in NYC with opportunities to develop expertise in governance, user adoption,

Qualifications

1-3 years of experience supporting Microsoft 365 environments.
Experience administering SharePoint Online and Microsoft Teams.
Hands-on experience creating and managing SharePoint lists and libraries.
Configuring metadata and custom views.
Managing permissions and security access.
Supporting end users in a Microsoft 365 environment.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Ability to communicate effectively with both technical and non-technical audiences.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Create, configure, and manage SharePoint sites, lists, libraries, and content structures.
Configure metadata, content types, and document management processes.
Manage SharePoint permissions and security using governance practices.
Support site owners and end users with best practices and troubleshooting.
Assist with information architecture, content organization, and user experience improvements.
Monitor and maintain SharePoint environments to ensure compliance with standards.
Create, configure, and manage Teams and channels; support apps and integrations.
Provide Tier 1 and 2 support for Microsoft 365 apps and services.
Create user guides, training materials, and knowledge base documentation.