Senior Microsoft 365 Support Engineer - SharePoint & Teams

thinkbridge; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

think bridge in the United States is seeking a seasoned Microsoft 365 Support Specialist to manage SharePoint Online/On-Prem, PowerApps, and Microsoft Teams. You will resolve complex issues, optimize configurations, and partner with clients to improve reliability.

This full-time role emphasizes proactive problem solving, security tuning, and collaboration with IT teams. If you’re passionate about governance, compliance, and user experience, think bridge offers a challenging environment to grow.

Qualifications

• 5+ years of technical support for Microsoft 365 and related tools.
• Bachelor’s degree in Computer Science or related field.
• Expert in SharePoint, PowerApps, and Microsoft Teams.

Responsibilities

• Resolve complex issues in SharePoint Online/On-Prem, PowerApps, and Teams.
• Investigate outages, performance and integration problems using diagnostic tools.
• Troubleshoot with logs and analytics to identify root causes.
• Collaborate with Microsoft Support for rapid resolution.
• Administer SharePoint: site collections, permissions, and workflows.
• Support PowerApps: performance tuning and security configuration.
• Manage Teams: call quality, governance and compliance.
• Document incidents and solutions for future reference.
• Coordinate with IT and stakeholders to improve user experience.

Skills

SharePoint

PowerApps

Microsoft Teams

PowerShell scripting

Microsoft 365 security

Education

Bachelor’s degree in Computer Science or related field

Tools

PowerShell

SharePoint Admin Center

Job description

think bridge in the United States is seeking a seasoned Microsoft 365 Support Specialist to manage SharePoint Online/On-Prem, PowerApps, and Microsoft Teams. You will resolve complex issues, optimize configurations, and partner with clients to improve reliability.

This full-time role emphasizes proactive problem solving, security tuning, and collaboration with IT teams. If you’re passionate about governance, compliance, and user experience, think bridge offers a challenging environment to grow.