Microsoft 365 engineer for Copilot

EPAM; United States; A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

EPAM is seeking a Senior Microsoft 365 Engineer to drive enterprise Copilot rollout and governance across Microsoft 365 and Power Platform. You will lead technical workstreams, advise on design, and support core 365 services. Strong English communication and a track record of enterprise deployments are essential.

You will plan readiness, licensing, governance, and reporting, while developing automation scripts and documentation. Expect CET-aligned hours with on-call rotation as needed.

Formación

• 7+ years of experience with Microsoft 365.
• Hands-on expertise in enterprise Copilot deployment and Copilot Studio/agent governance.
• Proficiency in Microsoft Purview, including sensitivity labels, DLP, and retention.
• Knowledge of Entra ID and Conditional Access.
• Competency in PowerShell and Microsoft Graph for automation and reporting.
• Ability to lead technical workstreams and advise on design across Microsoft 365 and Power Platform.
• Familiarity with ITIL incident, problem, and change management practices.
• Strong written documentation skills and experience delivering technical and end-user training.

Responsabilidades

• Support Copilot rollout activities, including readiness assessment, license assignment, and pilot/wave execution.
• Govern Copilot Studio and agents; produce usage and adoption reports via Copilot Dashboard and admin center reports.
• Lead data governance for Copilot with SharePoint/OneDrive oversharing remediation; configure Purview labels, DLP, and retention.
• Administer the Microsoft 365 tenant: service health, licensing, admin role management, and change implementation.
• Provide L2/L3 support for Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID in coordination with IAM.
• Escalation point for L1; conduct deep-dive troubleshooting and RCA for major issues.
• Administer the Power Platform: environment strategy, DLP policies, connector governance, Copilot Studio, licensing.
• Develop PowerShell and Microsoft Graph scripts for automation and reporting.
• Create and maintain technical documentation, runbooks, and SOPs; run training for IT staff and end users.
• Participate in on-call rotation for Copilot and core services.

Conocimientos

Microsoft 365

Copilot deployment

PowerShell

Microsoft Graph

Automation scripting

Technical leadership

Documentation

English fluency

Herramientas

PowerShell

Microsoft Graph

Descripción del empleo

Описание

We are seeking a Senior Microsoft 365 Engineer to join our team and provide Level 3 engineering capacity for the enterprise-wide rollout of Microsoft 365 Copilot. In this role, you will lead technical workstreams, advise on design, and support core Microsoft 365 and Power Platform services.

Задачи

Support Copilot rollout activities, including readiness assessment, licence assignment, group-based enablement, pilot and wave execution, and configuration of Copilot and agent settings in the Microsoft 365 admin center Govern Copilot Studio and agents, and produce usage and adoption reporting via the Copilot Dashboard and admin center reports Lead data governance for Copilot, including oversharing review and remediation in SharePoint/OneDrive using SharePoint Advanced Management and Restricted Search, and configure Microsoft Purview sensitivity labels, DLP, and retention in coordination with the Security team Administer the Microsoft 365 tenant, including service health and Message Center tracking, licensing, admin role management, and change implementation Provide L2/L3 support for Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID (identity, groups, Conditional Access) in coordination with the IAM team Act as the escalation point for L1/Service Desk, conduct deep-dive troubleshooting, manage Microsoft support cases, and deliver Root Cause Analysis (RCA) for major or recurring issues Administer the Power Platform, covering environment strategy, DLP policies, connector governance, Power Apps, Power Automate, Copilot Studio admin, capacity, licensing, and the CoE Starter Kit Develop PowerShell and Microsoft Graph scripts for repeatable administration and reporting Create and maintain technical documentation, including tenant design records, SOPs, runbooks, ServiceNow knowledge articles, Copilot rollout guides, FAQs, RCA reports, and change and admin procedures, kept current in approved repositories Plan and deliver training for IT staff (L1/Service Desk, IT administrators) on new features, runbooks, and troubleshooting Facilitate train-the-trainer and enablement sessions for Copilot champions, prepare end-user training materials (guides, quick reference cards, short recordings), and run end-user sessions for Copilot, Teams, SharePoint/OneDrive, and Power Platform Participate in the on-call rotation and cover Copilot, administration, core services, and Power Platform areas during the absence of another engineer.

Требования

7+ years of experience working with Microsoft 365 Hands-on expertise in enterprise Copilot deployment and Copilot Studio / agent governance Proficiency in Microsoft Purview, including sensitivity labels, DLP, and retention Skills in SharePoint Advanced Management and oversharing remediation Knowledge of Entra ID and Conditional Access Competency in PowerShell and Microsoft Graph for automation and reporting Capability to lead technical workstreams and advise on design across Microsoft 365 and Power Platform Familiarity with Microsoft Premier/Unified Support engagement Understanding of ITIL incident, problem, and change management practices Strong written documentation skills and experience delivering technical and end-user training Fluent business English (B2 level or higher) Будет плюсом: Microsoft certification MS-102 (Microsoft 365 Administrator); Microsoft certification SC-401 (Information Security Administrator); Microsoft certification SC-300 (Identity and Access Administrator).

Условия

The position operates within CET business hours (08:00–17:00 CET) and includes participation in an out-of-hours and weekend on-call rotation for P1/P2 incidents and planned changes.