Microsoft 365 Adoption & Automation Lead

Worldlink; San Francisco (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical Plans

Vision Plan

Short-Term Disability

Long-Term Disability

Critical Illness/ Accident/ Hospital/

Identity Theft Protection

401(k)

Job summary

WorldLink in Frisco, United States seeks a Microsoft 365 Administrator who will bridge business departments and IT to maximize productivity, collaboration, automation, and efficiency. You will ensure secure, reliable, and scalable support for a growing organization of 250–350 employees.

The ideal candidate combines technical knowledge with business process analysis, change leadership, and strong communication to drive technology adoption across the company.

Qualifications

• 5+ years of technology leadership or business systems experience.
• Expert knowledge of Microsoft 365 (certifications are a plus).
• Experience with Power Platform.
• Experience improving business processes.
• Familiarity with cybersecurity best practice.
• Experience leading organizational technology adoption.

Responsibilities

• Develop and execute the company’s technology enablement strategy.
• Align technology investments with business objectives.
• Identify opportunities to create, implement and improve workflows through automation and digital tools.
• Lead adoption of Microsoft 365 solutions and maximize ROI of licensing investments (Teams, SharePoint, OneDrive, Power Automate, Power Apps, Forms, Planner, Lists, Power BI).
• Own user adoption and training.
• Evaluate emerging technologies and recommend solutions that improve efficiency, security, and outcomes.
• Manage project timelines and budgets.
• Coordinate cross-functional teams.
• Measure project success through business outcomes.
• Partner with executive leadership to identify technology opportunities and risks.
• Develop and execute the IT strategy, roadmap, and governance framework.
• Lead modernization and digital transformation initiatives.
• Improve processes through automation and optimization.
• Ensure data integrity, availability, and system integrations.
• Monitor technology expenditures and licensing.

Skills

Microsoft 365

Power Platform

Technology leadership

Business process improvement

Cybersecurity best practices

Change management

Education

Bachelor's degree in IT/CS/information systems/business

Job description

WorldLink in Frisco, United States seeks a Microsoft 365 Administrator who will bridge business departments and IT to maximize productivity, collaboration, automation, and efficiency. You will ensure secure, reliable, and scalable support for a growing organization of 250–350 employees.

The ideal candidate combines technical knowledge with business process analysis, change leadership, and strong communication to drive technology adoption across the company.