Microsoft 365 Administrator

Volunteers of America National Services (VOANS); Eden Prairie (MN); On-site; USD 90,000 - 101,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

403(b) Retirement Plan with Employer

Paid Time Off

Life Insurance & Short-Term Disability

Employee Assistance Program

Wellness Incentives

Early Pay Access

Career Development Opportunities

Job summary

Volunteers of America National Services (VOANS) seeks a Microsoft 365 Administrator for an onsite role in Eden Prairie, MN. The role focuses on secure, reliable administration of the organization’s Microsoft 365 environment, including Entra ID, MFA, SSO, and Defender/Purview capabilities.

Ideal candidates have 3+ years of hands-on Microsoft 365 administration, relevant IT education, and a track record of maintaining tenant services across Exchange Online, Teams, SharePoint, and Intune in a

Qualifications

• Bachelor’s degree in information technology, computer science, cybersecurity, or a related discipline; equivalent experience may be considered.
• Three or more years of hands-on Microsoft 365 administration experience in a business, healthcare, or enterprise environment.
• Experience administering Microsoft 365 tenant services through multiple Admin Centers (Exchange, Teams, SharePoint, Entra, Intune, Defender, Purview) and related portals.

Responsibilities

• Manage tenant-level configuration affecting identity, authentication, access, collaboration, endpoint management, security, compliance, and backup/recovery.
• Administer Entra ID; enable SSO, MFA, and Conditional Access; manage workloads and tenant-wide settings.
• Monitor security events using Sentinel/Defender and respond to incidents with IT colleagues.
• Document processes, implement changes, and ensure high availability of Microsoft 365 services.

Skills

Microsoft 365 administration

Entra ID / IAM

MFA / Conditional Access

SSO / Identity governance

PowerShell scripting

Security monitoring

Education

Bachelor’s degree in IT or related field

Tools

Exchange Online Admin Center

Teams Admin Center

SharePoint Admin Center

Intune Admin Center

Microsoft Entra Admin Center

Job description

Care with Heart. Work with Purpose. Volunteers of America National Services (VOANS) is seeking a

Care with Heart. Work with Purpose. Volunteers of America National Services (VOANS) is seeking a Microsoft 365 Administrator. This is an onsite in-office position in beautiful Eden Prairie. This is more than a job! It’s an opportunity to administer and maintain Microsoft 365 tenant‑level configurations within a mission‑driven healthcare organization. In this role, will be responsible for the secure, reliable, efficient, and recoverable administration of the organizations' Microsoft 365 environment. If you’re ready to make a meaningful impact, we’d love to connect with you. Volunteers of America National Services is a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years. Location: Eden Prairie, MN Salary Range: $90k - $101k annually, based on previous work experience.

Why You’ll Love It Here

• Opportunity to shape strategy and drive organization-wide impact
• Collaborative executive leadership team that values partnership and accountability
• High-visibility role influencing performance, processes, and outcomes
• Cross-functional collaboration across operations, finance, and clinical teams
• Culture that empowers leaders to innovate, improve, and build strong teams

What We Offer

• Comprehensive Medical, Dental & Vision Insurance
• 403(b) Retirement Plan with Discretionary Employer Contribution
• Generous Paid Time Off (Vacation, Holidays & Sick Leave)
• Life Insurance & Short-Term Disability Coverage
• Employee Assistance Program for personal and professional support
• Wellness Incentives (up to $350 annually)
• Early Pay Access (up to 50% up to $1000 of earned wages)
• Career Development Opportunities

What You Bring (Requirements)

• Bachelor’s degree in information technology, computer science, cybersecurity, or a related discipline; an equivalent combination of relevant education, training, certifications, and professional experience may be considered.
• Three (3) or more years of hands‑on Microsoft 365 administration experience in a business, healthcare, or enterprise environment.
• Demonstrated experience administering Microsoft 365 tenant services through the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, Microsoft Entra Admin Center, Intune Admin Center, Microsoft Defender portal, and Microsoft Purview portal.
• Strong hands‑on experience with Microsoft Entra ID and identity and access management, including user and group lifecycle management, authentication methods, MFA, self‑service password reset, password less authentication, administrative roles, role‑based access control, Identity Protection, access governance, and privileged‑access management.
• Demonstrated experience designing, implementing, documenting, testing, and troubleshooting Conditional Access policies, including MFA enforcement, device‑compliance requirements, location‑and risk‑based controls, session controls, privileged‑administration protections, policy exceptions, and emergency‑access or break‑glass account considerations.
• Experience designing, implementing, and supporting SSO integrations for SaaS and enterprise applications using SAML, OAuth 2.0, OpenID Connect, WS‑Federation, or comparable federation and authentication protocols.
• Experience administering Microsoft 365 workloads, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft 365 Groups, shared mailboxes, distribution groups, domains, mail flow, users, licensing, and tenant‑wide settings.
• Working knowledge of Microsoft Intune, including endpoint enrollment, device compliance, configuration profiles, mobile‑device management, application deployment, and integration with Conditional Access.
• Working knowledge of Microsoft Defender for Office 365, Microsoft Defender XDR, Defender for Endpoint, Defender for Cloud Apps, Microsoft Purview, and related security, compliance, data‑protection, and endpoint‑detection capabilities.
• Experience monitoring and investigating identity, access, endpoint, and Microsoft 365 security activity through Microsoft Entra sign‑in and audit logs, Microsoft 365 audit logs, Microsoft Defender portals, and comparable security‑monitoring tools.
• Familiarity with Microsoft Sentinel or a comparable security information and event management platform, including alert and incident review, basic log analysis, data connectors, analytics rules, investigation support, and coordination with cybersecurity or security operations personnel.
• Experience administering, monitoring, restoring, and testing Microsoft 365 backup and recovery solutions for Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft 365 Groups, and other supported workloads.

What You’ll Be Responsible For

The Microsoft 365 Administrator is responsible for the secure, reliable, efficient, and recoverable administration of the organization’s Microsoft 365 environment. This position owns tenant‑level configuration affecting identity, authentication, access, collaboration, endpoint management, security, compliance, and backup and recovery. The position administers Microsoft Entra ID; single sign‑on (SSO); multifactor authentication (MFA); Conditional Access; core Microsoft 365 workloads; Microsoft Intune; and applicable Microsoft Defender and Microsoft Purview capabilities. The Administrator partners with members of the IT Team to monitor, investigate, and respond to Microsoft 365 and identity‑related security events using Microsoft Sentinel, Microsoft Defender, Microsoft Entra ID, and related monitoring tools.

Core Competencies:

• Microsoft 365 tenant administration, governance, and lifecycle management.
• Identity, access, authentication, and privileged‑access management.
• Microsoft Entra ID, SSO, MFA, Conditional Access, and enterprise application administration.
• Security, compliance, information protection, audit, and incident‑response support.
• Microsoft Sentinel, Microsoft Defender, security monitoring, alert investigation, and escalation.
• Endpoint administration, compliance, and configuration management through Microsoft Intune.
• Backup, recovery, restoration testing, and operational resiliency.
• PowerShell, Microsoft Graph, reporting, and administrative automation.
• Documentation, process improvement, change management, and stakeholder communication.
• Customer service, troubleshooting, cross‑functional collaboration, and sound technical judgment.

About Volunteers Of America National Services

Volunteers of America National Services (VOANS) is a mission‑driven organization dedicated to delivering high‑quality healthcare, housing, and supportive services to those in need across the country. We serve seniors, veterans, individuals with disabilities, and families through innovative programs that promote dignity, independence, and well‑being. With a strong commitment to compassion, integrity, and service, VOANS operates across multiple healthcare and housing settings nationwide. Our teams are united by a shared purpose, to strengthen communities and make a meaningful difference in the lives of those we serve every day. At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.