Miami Retail Security Officer — Calm Patrol & Service

Cambridge Security Services; Miami (FL); On-site; USD 55,875,000 - 57,308,000; Full time

Benefits offered by this job

Major Medical

Dental & Vision Insurance

Paid Vacation

Free Uniforms

Holiday Premium Pay: 1.5x hourly rate

Job summary

Cambridge Security Services is seeking a reliable Security Officer for a full-time position in Miami, FL. Duties include foot patrols, customer service, and responding to emergencies, with a strong emphasis on safety and deterrence of criminal activity.

The ideal candidate will be disciplined, attentive, and able to maintain professional demeanor while following company protocols on shoplifting and detentions. 2nd shift availability required.

Qualifications

• High School Diploma or equivalent required.
• 21 years of age or older.
• Ability to pass background screening and drug test.
• Maintain a neat, clean, and complete uniform with polished shoes.

Responsibilities

• Provide world-class customer service by greeting customers at the store entrance.
• Perform frequent walking tours of the front exterior and vestibule at least every 15 minutes.
• Inspect exterior for vandalism or damage and report findings immediately.
• Scan the parking lot for suspicious activity and maintain site awareness.
• Direct vagrants or loiterers to leave the property as directed by management.
• Accompany Front End staff during cash pickups and deposits when asked.
• Accompany closing staff to vehicles if parking is off-site and after-hours.
• Act as a silent witness for shoplifting—no detentions or questioning.
• Respond to medical or fire emergencies by calling 911 and guiding responders.
• Complete clear incident reports for incidents involving customers or property.

Skills

Clear verbal & written communication

Customer service

Situational awareness

Calm under pressure

Professional appearance

Education

High School Diploma or equivalent

Job description

Cambridge Security Services is seeking a reliable Security Officer for a full-time position in Miami, FL. Duties include foot patrols, customer service, and responding to emergencies, with a strong emphasis on safety and deterrence of criminal activity.

The ideal candidate will be disciplined, attentive, and able to maintain professional demeanor while following company protocols on shoplifting and detentions. 2nd shift availability required.