Miami General Manager — Strategic Ops and Growth Leader

Domino; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Domino in Miami, United States, is seeking an experienced General Manager to lead our operations. This role combines strategic oversight with hands-on leadership to translate objectives into actionable plans, drive growth, uphold customer satisfaction, and foster a collaborative, high-performance culture.

You will manage all operational functions, budgeting, vendor relationships, and regulatory compliance while mentoring the team, analyzing performance data, and delivering exceptional service

Qualifications

• Strategic planning and business development required.
• Financial acumen with P&L management expectations.
• Strong verbal, written, and interpersonal communication skills.
• Proficiency with computer systems, data analysis tools, and business software.
• Inventory management and supply chain coordination experience.
• Quality control and process improvement expertise.
• Decision-making and analytical capabilities.
• Team leadership and staff management experience.
• Time management and organizational skills.
• Customer-focused mindset with commitment to service excellence.

Responsibilities

• Develop and execute strategic business plans that align with organizational objectives and drive sustainable growth.
• Manage all operational functions, including inventory control, quality assurance, vendor relationships, and compliance with regulatory standards.
• Oversee budget development, financial planning, and P&L responsibility to ensure profitability and efficient resource allocation.
• Recruit, train, mentor, and evaluate team members; foster a supportive and inclusive culture that promotes professional development and employee engagement.
• Analyze operational data and key performance metrics to identify trends, opportunities for improvement, and areas requiring corrective action.
• Maintain transparent communication with stakeholders, providing regular updates on performance, challenges, and strategic initiatives.
• Ensure exceptional customer service standards are consistently met across all operations and touchpoints.
• Lead problem-solving efforts with resilience and decisiveness, addressing challenges proactively and implementing effective solutions.
• Coordinate cross-functional teams to manage projects, streamline processes, and enhance operational efficiency.
• Represent the organization professionally in community and industry settings, building strong external relationships.

Skills

Strategic planning & business

P&L management

Communication skills

Data analysis & software

Inventory & supply chain

Quality control & process improvement

Decision-making & analytics

Team leadership

Time management

Customer service excellence

Education

Relevant management certifications or professional development credentials are a plus

Job description

Domino in Miami, United States, is seeking an experienced General Manager to lead our operations. This role combines strategic oversight with hands-on leadership to translate objectives into actionable plans, drive growth, uphold customer satisfaction, and foster a collaborative, high-performance culture.

You will manage all operational functions, budgeting, vendor relationships, and regulatory compliance while mentoring the team, analyzing performance data, and delivering exceptional service