MHE Technical Training Manager – Remote Impact

Kenco; Alabama; On-site; USD 90,000 - 120,000; Full time

Job summary

Kenco Logistics is seeking a Manager of MHE Technical Training to lead and evolve a comprehensive training program for the MHE service organization. The role focuses on building technical competency, professional skills, and scalable training solutions aligned with operations and equipment evolution.

Lead a team of trainers, design instructional strategies, and ensure content remains current with manufacturer updates, safety standards, and regulatory requirements to boost technician capability

Qualifications

• Bachelor's degree in a technical field, education, business, or related discipline required; equivalent combination of education and experience may be considered.
• 6-8 years of progressive experience in technical training, including at least two years in a leadership or management role; material handling equipment or related industrial equipment experience strongly preferred.
• Excellent presentation and communication skills.
• Demonstrated expertise in instructional design, curriculum development, and adult learning principles with proven ability to design and deliver effective technical training programs.
• Experience with writing and/or maintaining documentation such as user manuals and reference guides.
• Able to read and understand electrical and hydraulic system schematics.
• Project management capabilities with proven ability to manage multiple initiatives simultaneously while meeting deadlines and quality standards.
• Proficient with Microsoft Office Suite.
• Ability to obtain MHE operator trainer certification.

Responsibilities

• Lead and develop a team of technical trainers, providing coaching, performance management, workload prioritization, and professional development to ensure consistent, high-quality training delivery across the organization.
• Design and implement the overall technical training strategy aligned with business objectives, service quality goals, and technician development needs, ensuring training programs effectively address skill gaps and support operational performance targets.
• Partner with operations leadership to identify training needs based on performance data, service quality metrics, customer feedback, new equipment introductions, and business expansion plans, translating these insights into actionable training initiatives.
• Oversee curriculum development using instructional design principles and adult learning methodologies, ensuring training content is technically accurate, and delivered through appropriate modalities including classroom instruction, hands-on labs, e-learning, virtual sessions, and on-the-job coaching.
• Identify opportunities for curriculum enhancement, delivery method refinement, or content reorganization based on evaluation data.
• Maintain deep technical knowledge of material handling equipment systems, staying current with manufacturer updates, emerging technologies, industry trends, and regulatory requirements to ensure training content reflects current best practices and technical standards.
• Collaborate with HR, Safety, and Operations teams to integrate technical training with broader talent development initiatives, safety protocols, quality programs, and performance management processes.
• Develop and maintain training infrastructure including learning management system administration, training documentation libraries, equipment and tool inventories, training facility management, and digital learning platforms.
• Provide strategic technical support for complex escalations, serving as a subject matter expert and resource for field technicians and leadership on challenging technical issues or customer situations.
• Perform other duties as assigned or as needed to support the training function and broader organizational objectives.

Skills

Leadership

Instructional design

Curriculum development

Adult learning

Project management

Technical training

Communication

Troubleshooting

Schematic reading

Education

Bachelor's degree in a technical field or related discipline

Tools

Microsoft Office Suite

Job description

Kenco Logistics is seeking a Manager of MHE Technical Training to lead and evolve a comprehensive training program for the MHE service organization. The role focuses on building technical competency, professional skills, and scalable training solutions aligned with operations and equipment evolution.

Lead a team of trainers, design instructional strategies, and ensure content remains current with manufacturer updates, safety standards, and regulatory requirements to boost technician capability