Mgr. - Transportation - SC (On-site)

Kenco-Group; Duncan (SC); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical insurance (HSA/HRA/FSA)

Dental Insurance

Vision Insurance

Life Insurance

Disability insurance

Paid parental leave

401(k)

Paid Time Off

Holidays

Job summary

Kenco Group is seeking a Manager - Transportation in the United States to lead site transportation operations, including dispatch, staffing, and safety compliance. You will manage driver relations, customer communication, and budget adherence while driving continuous improvement across the fleet and processes.

The role requires 5+ years in transportation with 2+ years in leadership, proficiency in Microsoft Office and TMS platforms, and a focus on delivering exceptional customer service and

Qualifications

• Associate degree in Logistics, Business, or related field required or equivalent years of experience.
• Minimum 5 years of experience in transportation or related training.
• Minimum 2 years of leadership and/or supervisory experience.

Responsibilities

• Oversee transportation operations for the site and budget.
• Hire, train, and manage drivers and Customer Service Representatives.
• Dispatch drivers, set customer appointments, and maintain safety standards.
• Coordinate repairs and maintenance of fleet equipment to ensure uptime.
• Enter and track shipments in the transportation management system and report on KPIs.
• Maintain site assets and manage relationships with clients and carriers.

Skills

Leadership experience

Budgeting and P&L understanding

Customer service skills

Communication skills

Organizational & multitasking

Education

Associate degree in Logistics, Business, or related field

Tools

Microsoft Office

Transportation Management System (TMS) like TMW/Mercury Gate/McLeod

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.About the PositionThe Mgr - Transportation is the second level of management and is responsible for the operations of a Kenco Transportation Services location. Managers dispatch drivers, set appointments with customers, manage staffing, and are responsible for the overall safety of their site. Managers are responsible for customer relations and driver relationships at the site level. Managers are expected to proactively communicate with customers and drivers on issues and delays. The Manager is also responsible for managing discipline with drivers and ensuring compliance with Safety training.FunctionsThe Mgr - Transportation manages 6 to 12 non-exempt direct reports. The Mgr - Transportation is responsible for the hiring and firing of Drivers and Customer Service Representatives. The Mgr - Transportation is responsible for a site level budget between $2M-$4M.Oversee transportation safety functions for the site.Dispatch and assign work for drivers.Participate in quarterly business reviews based on key performance indicatorsProvide superior customer relations for both Kenco’s customer and the end customer. Maintain relations with clients.Coordinate necessary repairs of fleet equipment to maintain operations.Enter and update shipments throughout their lifecycle in the transportation management system.Maintain list of fleet and company assets.Supervise and refine dispatching operations.Backup drivers when necessary.Assist in customer deliveries when necessary.Enter and validate payrollSchedule customer exchanges, inbound deliveries, and outbound return shipments.Order supplies/equipment and issue them to personnel.Approve all invoices for purchasing, services, and office equipment.Maintain all workmen’s compensation and human resource files and secure all personal information.Conduct hiring and interviewing of drivers.Conduct the initial human resource orientation and coordinate with the human resource advocate for benefits and training.Understand and manage operation to P&L and budgetsManage performance and discipline of direct reports.Perform any other reasonable request as directed by management.QualificationsAssociate degree in Logistics, Business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.Minimum of 5 years of experience in transportation or related training required.Minimum 2 of years of leadership and/or supervisory/managerial experience required.Understanding of budgeting and profit and loss statements preferred.Ability to coordinate and prioritize multiple tasks.Proven customer service skills.Be organized and detail oriented.Ability to foster a teamwork environment.Obtain customer’s certification for installationsProficient in Microsoft Office to include Word, Excel, PowerPoint and Outlook and Transportation Management System applications (For example: TMW, Mercury Gate, McLeod, etc.)Ability to work with and maintain effective working relationships.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups or customers or employees of the organization.Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.CompetenciesBusiness Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.Travel RequirementsThis position is expected to travel approximately 25% or less.A passport is not required, but recommended.DisclosuresFor California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Per company policy, all internal job postings expire 14 days from the date they are posted.Benefits offered:Medical insurance including HSA, HRA and FSA accountsSupplemental insurance including critical illness, hospital indemnity, accidental injuryDental InsuranceVision InsuranceBasic Life and Supplemental LifeShort Term and Long Term DisabilityPaid Parental Leave401(k)Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)Employer Paid Holidays- 10 daysKenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.https://www.eeoc.gov/posterFor California residents please enter or copy/paste the address below into your address barEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/