Mgr, Practice Manager

AdventHealth; Trion (GA); On-site; USD 53,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement

Parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Trion, GA seeks an experienced administrative leader to manage multiple physician practices and achieve high quality patient care. You will supervise staff, coordinate new practice starts, ensure credentialing, and monitor budgets while maintaining policy compliance and strong customer service.

The role requires knowledge of front office operations, EHR systems, and billing/coding practices, with leadership to drive engagement, productivity, and compliant operations across the

Qualifications

• Knowledge of medical technology and terminology.
• Knowledge of front office tasks and systems.
• Knowledge of organization policies and procedures.
• Skilled in customer service.
• Skilled in interpersonal, oral, and written communication.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.).
• Skilled in organization with multiple tasks/deadlines.
• Ability to develop positive relationships with stakeholders.
• Ability to develop and implement strategic planning and management.
• Experience in finance and accounting for department budgets.
• Knowledge of hospital/physician billing and insurance collection.
• Knowledge of physician coding and regulations; etc.
• Supervisory experience in hospital/medical practice.

Responsibilities

• Manages offices in a cost-effective, efficient manner assuring high quality care.
• Oversees start-up of new physician practices and credentialing activities.
• Coordinates, monitors, and improves operations of each practice.
• Coordinates hiring, conducts performance evaluations, and provides coaching.
• Provides orientation for new employees and ensures policy compliance.
• Maintains job descriptions and completes staff evaluations.
• Participates in operating, salary, and capital budgets.
• Schedules, assigns duties, and ensures department coverage.
• Reviews policies to ensure regulatory compliance.
• Develops policies governing patient quality of life and care.
• Evaluates programs affecting teamwork.
• Oversees revenue cycle management and coding for clean claims.
• Performs other duties as assigned.

Skills

Medical terminology

Front office tasks

Customer service

Interpersonal communication

Microsoft Office

Staff management

Revenue cycle

Data analytics

EHR superuser

Population health

Budget oversight

Coding & billing

Regulatory compliance

Education

Bachelor's degree

Tools

EHR software

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

160 Central Ave

City

Trion

State

Georgia

Postal Code

30753

Job Description

• Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of medical technology and terminology [Required]
• Knowledge of front office tasks and systems [Required]
• Knowledge of organization policies and procedures [Required]
• Skilled in customer service [Required]
• Skilled in interpersonal, oral, and written communication [Required]
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
• Ability to develop and implement strategic planning and management [Required]
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
• Management of multiple practices and effective revenue cycle management [Required]
• Limited proficiency in data analytics [Required]
• Electronic Health Record (EHR) superuser [Required]
• Ability to have or gain knowledge of population health management strategies [Required]
• Supervisory experience in a hospital or medical practice setting [Required]
• Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education

• Bachelor's [Required]

Additional Information

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
• Bachelors degree AND no experience OR
• Associates degree AND 2+ years of experience OR
• High School Grad or Equivalent AND 4+ years of experience.

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$52,790.40 - $98,176.00

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.