Mgr Pharmacy Operations

St Mary's Healthcare Amsterdam; City of Amsterdam (NY); On-site; USD 141,000 - 182,000; Full time

Job summary

St. Mary’s Healthcare in New York seeks an experienced Pharmacy Leader to oversee daily operations, manage pharmacists and technicians, and ensure compliance with Joint Commission, URAC, ACHC, Board of Pharmacy and DEA requirements.

You will drive workflow improvements, budget planning, inventory control, and pharmacy automation initiatives, collaborating with physicians, nurses, and IT to enhance patient safety and quality care.

Qualifications

• Pharm.D. degree required; NY license.
• Residency or board certification preferred.
• Several years of pharmacy leadership experience.

Responsibilities

• Oversee daily pharmacy operations to ensure efficiency and adherence to policies and procedures.
• Optimize workflow processes to enhance productivity and patient safety.
• Implement and maintain inventory control strategies to prevent stock shortages and minimize waste.
• Ensure compliance with federal, state, and local pharmacy regulations, including Board of Pharmacy and DEA requirements.
• Monitor and enforce policies related to medication storage, handling, and dispensing.
• Lead audits and quality assurance initiatives to uphold patient safety and medication accuracy.
• Assist in budget preparation, cost containment strategies, and revenue cycle optimization.
• Oversee the implementation and maintenance of pharmacy automation and information systems.
• Collaborate with IT teams to integrate pharmacy systems with broader hospital technologies.

Skills

Pharmacy leadership

Pharmacy operations

Staff management

Regulatory compliance

Budgeting

Data analytics

Interdisciplinary collaboration

Time management

Education

Doctor of Pharmacy (Pharm.D.)

Pharmacy Residency or Board Certification

Tools

KRONOS

Microsoft Office

Job description

St. Mary's Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary's Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary's Healthcare has also been named a 2026 Times Union Top Workplace-the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 15 years ago.

Job Requisition: MGRPH001941

Employment Type: Full-Time

Shift: Days

Hours Per Week: 40 hours

Hiring Range: $140,857.60 - $181,521.60 salaried

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

Operational Management:

• Oversee daily pharmacy operations to ensure efficiency and adherence to policies and
• procedures.
• Optimize workflow processes to enhance productivity and patient safety.
• Implement and maintain inventory control strategies to prevent stock shortages and minimize
• waste.
• Ensure compliance with all federal, state, and local pharmacy regulations, including Board of
• Pharmacy and DEA requirements.
• Monitor and enforce policies related to medication storage, handling, and dispensing.

Staff Management & Leadership:

• Supervise and mentor pharmacists, technicians, and support staff.
• Conduct performance evaluations, training programs, and competency assessments.
• Develop staff schedules and ensure adequate coverage to meet operational demands.
• Foster a positive and collaborative work environment that supports professional growth.

Regulatory & Compliance Oversight:

• Maintain compliance with accreditation standards (e.g., Joint Commission, URAC, ACHC) and pharmacy best practices.
• Lead audits and quality assurance initiatives to uphold patient safety and medication accuracy.
• Ensure adherence to 340B program requirements (if applicable).

Financial & Budgetary Responsibilities:

• Assist in budget preparation, cost containment strategies, and revenue cycle optimization.
• Monitor financial performance metrics, including drug costs, reimbursements, and operational expenses.
• Identify opportunities for growth and efficiency improvements in pharmacy operations.

Technology & Innovation:

• Oversee the implementation and maintenance of pharmacy automation and information systems.
• Utilize data analytics to track performance, optimize workflows, and enhance patient care.
• Collaborate with IT teams to integrate pharmacy systems with broader hospital or health system technologies.

Collaboration & Communication:

• Work closely with physicians, nurses, and other healthcare professionals to optimize medication management.
• Participate in multidisciplinary committees to improve medication use policies and patient safety initiatives.
• Engage with vendors, pharmaceutical manufacturers, and payer representatives to improve access to medications and services.
• Develops and monitors unit staffing patterns to ensure patient safety, quality care, productivity and excellent patient outcomes while meeting applicable standards. Responsible for providing leadership to personnel.
• Interviews and selects qualified applicants for open, budgeted positions within the guidelines set forth in Human Resources polices and procedures.
• Provides ongoing feedback to staff concerning their performance, implementing corrective action as needed and per human resource policy. Ensures performance evaluations are thorough, timely and include goal setting for each individual. Establishes systems for open communication and problem solving, encourages employee involvement in safety and health standards, hazard analysis, and performance improvement initiatives. Promotes growth and development in self and others. Develops and documents orientation and ongoing training programs for departmental personnel
• Effectively uses KRONOS time and attendance system and other human resource information systems and processes. Effectively interprets and implements Human Resource policies and consults with Human Resources as necessary. Encourages and supports applicable certification of all eligible staff.

Minimum Qualifications:

Education, Training, & Experience:

• Education: Doctor of Pharmacy (Pharm.D.) degree.
• Training: Pharmacy Residency or Board Certification Preferred.
• Experience: Several years of pharmacy leadership experience.

Certifications/Licensure

• Active pharmacist license in New York State.

Required Skills and Attributes:

• Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
• Must be able to multitask while remaining professional, focused, composed and positive.
• Excellent customer service skills
• Displays integrity, friendliness, and compassion.
• Must be able to establish an appropriate and effective rapport with others.
• Demonstrates flexibility
• Takes initiative
• Able to work in a fast-paced environment
• Embraces new opportunities to grow both personally and professionally.
• Effective critical thinking and problem-solving skills.
• Proficient with various Microsoft Office products (Word and Excel).
• Strong organizational skills.
• Effective interpersonal skills.
• Ability to take and follow direction in a positive and appropriate manner.
• Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.
• Must be able to speak, read, write and follow instructions in English.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.