Mgr Pharmaceutical Care Mgmt

Health Care Service; Chicago (IL); Hybrid; USD 102,000 - 184,000; Full time

Job summary

Health Care Service Corporation in Chicago seeks an experienced Clinical Pharmacist leader to direct medication therapy management services across multiple accounts. The role oversees operations, staffing, and performance alignment with clinical standards.

You will collaborate with clinical, analytics and operations teams to implement processes, coach pharmacists, and drive continuous improvement in MTM and specialty programs.

Qualifications

• Licensed US Pharmacist with active license.
• 3 years of management/leadership experience.
• 5 years of pharmacy practice experience.
• Proficient with MS Word, Excel, and databases.
• Strong verbal and written communication skills.
• Knowledge of guidelines, pharmaco-economics, and quality improvement.
• Ability to handle multiple priorities and professional communications.

Responsibilities

• Lead and manage a team of Clinical Pharmacists responsible for MTM services across accounts.
• Oversee day-to-day operations ensuring services are delivered efficiently and to clinical standards.
• Segment and manage accounts by package type, aligning staffing with each account's needs.
• Monitor operational performance, productivity, quality, and KPIs.
• Develop, implement and optimize processes and workflows for efficiency.
• Partner with clinical, client-facing, analytics, and operational teams.
• Support implementation and onboarding of new accounts including staffing and training.
• Coach, develop, and evaluate Clinical Pharmacists for accountability and excellence.

Skills

Leadership

Verbal & written communication

Drug information

Pharmacoeconomics

Quality improvement

Account management

Education

Pharmacist license (US)

Tools

Microsoft Word

Excel

Relational databases

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading activities associated with administration and management of pharmacy programs including but not limited to assisting in the development, implementation, maintenance and promotion of a disease state formulary system; utilization management programs; specialty pharmacy management; medication therapy management, client relationships and support; and development of innovative clinical programs.

Job Description

• Lead and manage a team of Clinical Pharmacists responsible for medication therapy management services across a diverse portfolio of accounts
• Oversee day-to-day operations ensuring services are delivered efficiently, consistently, and in accordance with account requirements and clinical standards
• Segment and manage accounts by package type, aligning pharmacist staffing and priorities with each account's specific needs and complexities
• Monitor operational performance, productivity, quality, and other key performance indicators
• Develop, implement, and optimize processes and workflow to support efficient and standardized operations
• Partner with clinical, client-facing, analytics, and operational team
• Support implementation and onboarding of new accounts including staffing, training, documentation, and performance monitoring
• Coach, develop, and evaluate Clinical Pharmacists, fostering accountability, consistency, clinical excellence, and continuous improvement across the team

JOB REQUIREMENTS

• Registered Pharmacist in the United States.
• 3 years of management and/or leadership experience
• 5 years of experience within Pharmacy practice.
• Experience using window based word processing, spreadsheet and relational database software.
• Drug information skills.
• Strong Verbal and written communication skills.
• Knowledge of practice guidelines or practice parameters; pharmaco-economics; quality improvement processes and techniques.
• Knowledge of medication use evaluation principles.
• Ability to remain at a work station and perform computer entry for long periods of time, as required.
• Leadership skills and ability to handle multiple priorities and manage communications professionally to achieve issue resolution with customers, employees, or management

PREFERRED JOB REQUIREMENTS

• Additional certifications and residency experience.
• Managed care and/or Pharmacy Benefit Management (PBM) experience.
• MTM experience, specialty pharmacy, or government programs knowledge.

This is a Flex (Hybrid) role: requires 3 days in office; 2 days remote

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$102,000.00 - $184,300.00
Exact compensation may vary based on skills, experience, and location.